We have a nationwide service contract with Cingular and it works fine in Bonita Springs, FL where we spend our winters. The phone and reception at Crystal Lake home has been good until now. We received a letter from Cingular Dec. 22, 2006 stated that our Michigan home location was NOT in their network and they were cancelling our service in 30 days! After several hours of calls to Cingular they are adamant that our MI location was OUT OF NETWORK and they are cancelling us and all customers who attempt to use their Cingular service for making or receiving calls that are from an OUT OF NETWORK location. They advertise "nationwide" sevice but that only exists with in the Cingular NETWORK, but is apparently limited to large cities where they have their towers and " network".

this service sucks. it has gone down hill since we left analog.

Poor reception and spotty service. I travel between Beulah and Lake Ann on M-22 and there is virtually no service on M-22. When I take the US 31 route, service is better, but still not great. Everything works well in Traverse City, but it is really really bad in the Boonies!

I don't know where the person was who put in the negative comments about Cellular One, but I have to strongly disagree! I switched from CellOne to Altell and have regretted the change almost from the beginning! Lots of dropped signals and way too many areas of non-reception. Alltell promised improved service with their all digital system, and it is better. Still, it isn't anywhere nearly as good as CellOne. Now, with CellOne going to GSM technology I don't know how this will affect coverage out here. I intend to get a demo phone and test it out. But I'm done with Alltell no matter what!