Sprint
(0 stars) |
Midtown | Rivertown,
Detroit, MI 48207 |
ABSOLUTE WORST SERVICE I'VE EVER HAD. 100% of my calls (if they last longer than 2 mins) are dropped. Literally I can't keep a conversation, and the conversation that I do have is broken up, bleeped out and sometimes just goes silent, no one reason or another. To have the phone call go through, in reality it's about 50 / 50, if Sprint doesn't feel like connecting you they won't, it will just be dialing for like 2 mins and then just drop itself, and not even say anything about it. Text messaging is awful only sends about 75% of the sent texts, never pictures. I have an iPhone 5, it's brand new, this shouldn't be happening. They try to lure you in by saying it's cheaper than Verizon, but they don't tell you about the hidden fees it that the reason why you're going to run out of the data plan so fast is because it takes so long for you to get anything done on for phone. In the end I pay more than I did with Verizon and I get MUCH worse service.
Was this review helpful to you?Sprint
(0 stars) |
Downtown Woodward | Woodward Gratiot,
Detroit, MI 48207 |
Sprint has is horrible on every level possible. Poor reception, dropped calls slow to no internet lousy costumer service representatives and managers. Useless staff with no knowledge and the list goes on... .I wish I can give Sprint a negative 10 for a rating!
Was this review helpful to you?T-Mobile
(0 stars) |
Woodward | Mack,
Detroit, MI 48201 |
Emergency Calls Only while on job at DMC Rehab. Returning 5 day old phone to T-Mobile.
Was this review helpful to you?Sprint
(1 star) |
Pershing High School | Ryan and 7 Mile ,
Detroit, MI 48234 |
Dropped calls and calls breaking up for a month now. Sprint first said the tower in the area would be fixed by December 3rd now they are saying it will be done by December 10th. This really sucks.
Was this review helpful to you?AT&T
(0 stars) |
Wyoming | McNichols,
Detroit, MI 48221 |
Reception has always been spotty, now it's non-existant. My wife's phone has never had service here at home. We're looking for a different carrier
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T-Mobile
(0 stars) |
Warren Ave. | Southfield Freeway,
Detroit, MI 48228 |
If you're from Detroit's west side, specifically the Warrendale area, and you're considering T-Mobile, please don't. The cell service is absolutely awful and virtually nonexistent. I frequently visit my parents who live in Warrendale, and when I visit, T-Mobile has absolutely no service in the western neighborhoods. I find this completely ridiculous and unacceptable. You mean to tell me that a major cell service provider does not have any service in a major metropolitan area?! I've called and complained and T-Mobile never helped at all, forwarding me to call centers over seas where I can barely understand the foreign call center representatives. I understand that it's not the representative's fault, and all they can tell me to do is turn off my phone, take the sim card out, and restart it. I do so and I still get no service. Furthermore, after enough complaining, T-Mobile said they'd send out a technician to install some type of cell phone booster that would be plugged into the wall of my parents house. The date came and went and no technician ever showed up, and T-Mobile didn't even call me to inform me that they wouldn't. I have a second phone, a Metro PCS, and that cheap service provider gets much, much better service than T-Mobile. To conclude, T-Mobile's cell service and customer service is completely unacceptable and absolutely pathetic. I tell everyone to never, ever consider T-Mobile if you live in the metro Detroit area, because besides downtown, you will not get consistent, strong service anywhere; and in the west side Detroit neighborhoods you will get no service at all. Consider any other service provider besides T-Mobile.
Was this review helpful to you?Sprint
(1 star) |
6 Mile Schaefer,
Detroit, MI 48235 |
I have had Sprint service for over 10 years. They were the best BEFORE they merged with Nextel. Since the merger the service has been up and down. I have had a lot of different phones and it depends on the phone and the area you live in that determines your reception. All the companies know this and they should recommend phones that works best in your area.
Was this review helpful to you?Verizon
(4 stars) |
4425 Commonwealth | Trumbull Ave.And Canfield,
Detroit, MI 48208 |
4G Coverage at my house is pretty good with me getting 3-4 bars all the way from my basement to my attic. I have occasionally dropped calls with an older 3G Android phone though. Being a WSU student 4G coverage on campus is much better than 3G for some reason. I get better coverage in fringe areas(basements). In some buildings I get 5 full bars even in the center of campus. I'm beginning to think WSU has repeaters on campus to improve cell coverage.
Was this review helpful to you?Verizon
(4 stars) |
Livernois | Fenkell,
Detroit, MI 48238 |
4 G fails sometimes, phone service is great, it plays movies wonderful, I say Verizon is the best out of all !
Was this review helpful to you?Verizon
(1 star) |
Woodward,
Detroit, MI 48226 |
Having very poor internet connection starting mid-morning through evening. In early morning hours it's OK. Signal strength looks good though. Perhaps they do not have enough capacity to handle intenet connections.
Was this review helpful to you?AT&T
(5 stars) |
Chrysler Tech Center | I-75 and University,
Detroit, MI 48226 |
Excellent signal strength. AT&T works great inside the building, while all other carriers seem to be weak. Now why can't I find a carrier that works for me and my kids - in NYC and at Wayne State campus?
Was this review helpful to you?Verizon
(2 stars) |
Outer Dr. | Fenkell,
Detroit, MI 48223 |
Drop calls non stop, I used to sing the praises of Verizon but lately horrible service. Customer since 1999: I been treated like crap Verizon customer service is horrible, not world class service as it used to be. Since 3and 4 g is out supposed to be better, now worst than ever
Was this review helpful to you?MetroPCS
(1 star) |
7 Mile / Van Dyke | 7 Mile / Outer Dr.,
Detroit, MI 48234 |
Dropped call, dropped call is all I can say... .very poor service.
Was this review helpful to you?AT&T
(1 star) |
NW Detroit,
Detroit, MI 48235 |
Poor reception inside of any building - must run outside or get close to window to receive 2 bars
Was this review helpful to you?Sprint
(4 stars) |
4000 St. Jean | Conner and St. Jean,
Detroit, MI 48214 |
Never dropped calls, rarely drop internet connection and can make calls in bathroom (Concrete Walls).. 3 - 5 Bars 97% of the time.
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Verizon
(2 stars) |
4000 St. Jean | Connor and St. Jean,
Detroit, MI 48214 |
Drop calls in the building and drop internet connection frequently. Always 1 2 or no bars..
Was this review helpful to you?T-Mobile
(2 stars) |
Waltham | 8 Mile,
Detroit, MI 48205 |
Although the number of bars is usually low, call quality doesn't seem to be affected at all. Other owners of this phone have encountered the same problem so it may be an issue with the phone rather than the reception. I've heard that Samsung is issuing an update; hopefully that will fix it.
Was this review helpful to you?Sprint
(1 star) |
E Outer Dr. | Greiner,
Detroit, MI 48234 |
Never more than 2-3 bars, even outside. Calls sometime drop constantly, sometimes go for a long time. Lately afternoon callers report that they can't call me or even leave a message. Seems that local system may be over capacity.
Was this review helpful to you?Verizon
(2 stars) |
7 Mile | Wyoming,
Detroit, MI 48221 |
Two bars in / out of house. Same result with old phone (samsung sch-u550). Dropped calls occur in basement.
Was this review helpful to you?AT&T
(5 stars) |
Landmark,
Detroit, MI 48227 |
Always have signal around here, at work no issues at all full 5 bars on 3G.
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