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Having very poor internet connection starting mid-morning through evening. In early morning hours it's OK. Signal strength looks good though. Perhaps they do not have enough capacity to handle intenet connections.

Drop calls non stop, I used to sing the praises of Verizon but lately horrible service. Customer since 1999: I been treated like crap Verizon customer service is horrible, not world class service as it used to be. Since 3and 4 g is out supposed to be better, now worst than ever

Drop calls in the building and drop internet connection frequently. Always 1 2 or no bars..

Two bars in / out of house. Same result with old phone (samsung sch-u550). Dropped calls occur in basement.

I was having horrible network problems with AT&T. My phone would show all 5 bars, but my calls were dropped, my phone would switch from 3G to EDGE all the time, calls was garbley. Verizon is very strong here and I'm happy for the switch. I use the iPhone as a iPod touch. Can't wait for Verizon to get this baby!

At house north of McNichols, every call lasting more than 10-20 seconds gets dropped (0-1 bars), but 0.5 miles away at U of D Mercy, I have no problem at all.

my Motorola Q has great reception. I've had it since thanksgiving and my signal never fades, even in other cites(Dearborn, Livonia, Westland, etc.) Verizon has great service and great phones, Keep up the good work

I have reception in and out of my house. Although all services are not available to me (vcast music) inside my house, I love the fact that I can get a good signal inside large department stores. Cingular never did that! I also believe that the 'weak spots' in my house are due to the siding on my house. I am going to try a booster and see if it improves. If not, I am still happy with Verizon.

Much better than Nextel or Sprint. Full strength in and out of house. Works on WSU campus... Nextel switches over to "Telus" they're Candian counterpart.

i never miss or drop a call Verizon is the best... . i have made calls in tunnels and perfect... i drove from detroit to chicago and talked all the way... the next best thing to having someone next to you in the car... .

I've never had a problem with Verizon ever! I can even talk on elevators in Southfield. I went to Toronto recently and still perfect service. Verizons customer service is really there for you. For example, there were times I couldn't pay my bill on time so they took a post dated check and kept my service on. Unlike Sprint - they'll turn your phone off with no warning or anything. Verizon's plans and prices aren't competitive though, especially for Regional plans - so I switched to T-Mobile to save money for about 2 weeks and I had the worse calling reception and customer service help when I called for assistance. Tmobile's customer service reps couldn't even help me with using text messaging on my phone, they said they didn't know how because the phone was new so I'd have to call back the next day. The phone I got with T-Mobile was the absolute worse (Samsung E315), I couldn't even talk in my own home. I went back to Verizon quick, fast and hurried! I guess you get what you pay for.