Despite calling *228 to update roaming capabilities before leaving my Milford home to go up north, none of the 20 some people who I vacation with has cell phone coverage on Lake Leelanau, where our cottage is. Many of us don't get reception until we are near Suttons Bay but it is spotty from about Clare northward. That Verizon's motto is "can you hear me now? " is ironic. No coverage has been the standard since the inception of cell phones. Nice "bait", nothing on the line for Verizon ! Spoke with rep's many times, all they can say is, 'yep, you don't have coverage'. My issue is that we pay for coverage and don't get coverage... for weeks at a time.