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Can barely use the phone in the house at any time. Dropped calls often occur. Outside is OK

I concur with previous comments - no coverage at all. We need to stop discussions about 2 miles from home knowing the call will drop at any time. I've had Verizon for 10 years. This is the last year. I also have Cingular Nokia phone with acceptable reception.

Reception was fine 15 months ago when I switched to Verizon. Now I get poor or no reception on 5 Mile between about Merriman to Newburgh. Also no reception in the 9 Mile and Taft area. The service tech at Verizon in Westland was rude and patronizing, actually telling me to be quiet and listen when I tried to ask a question while he was giving me my options. Since he got fine reception at their location he said he couldn't find a prob with my phone but offered to let me replace it for $50! Opted not to take that option since the phone was free in the first place and because he couldn't find anything wrong with the one I had. He said the problem couldn't be with their network if I previously had reception in the areas I was having having trouble with now. Can't wait to switch when this contract is up. In the meantime I'm telling everyone I know about the bad reception and the rude treatment by their tech.

Works well outside, not so great inside my house. I don't understand why it changes so much? I'd think about switching to Nextel (since there is a tower nearby) but I need the phone to work good everywhere else! (I still have a landline for calls here at the house) Verizon billing isn't so bad when you get 2 or 3 phones on the pooled minutes... You can get 5% off (your monthly bill) if you tell them you are a AAA member. Get the 800# from the Verizon store when you buy...