Many dropped calls. Coverage has gotten very bad in the last couple months. Very poor customer service. Don't seem interested in correcting the problem.

I have to place my Motorola Q is wierd places in the house and use my BlueTooth ear piece or the 1-2 Bars will disconnect the cal when I walk around the house.

bars bars everywhere and you can use them to. Outside my house I get 4 bars and inside 3 bars, great service but I took a trip up to the U.P. and the was no service ANYWHERE unless you where in a town area of some sort. but I brought along my altell phone and nomatter where I went I got 1 bar, I kinda had to climb a 50 foot pine tree to get 2 bars and hold a steady call. so Cingular has great signal around here but not in the U.P. and altell has signal in a lot of places but not many bars.

Had more dropped calls in last 3months then first purchased 1 yr ago. Major problem last month rec'd $300 bill supposedly playing games on cell phone. Games were not linked to internet. Son was not on internet and we were charged for usage when we were told by 2 Tri-city Alltel Offices that we would never be charged to play games unless they have to hook into the internet to play them each time and the phones would show the connection. This was the main reason we went with Alltel. When I called tolfree Main office rep's - first call I made I was told I would be charged for playing games, second call I was told I should not be charged to play games. We paid to have games downloaded - but they weren't games that had to have internet access. Your people should really get your stories straight. CANCELLED SERVICE BECAUSE I WON'T BE OVERBILLED FOR PLAYING GAMES. And they make no adjustments or changes to overbilling.