Good reception if in larger cities like Holland or Grand Rapids but little or no reception in rural areas like Pullman. Also Pullman and surrounding areas have no towers so all calls are roaming. No digital coverage available which is required to use web, text message, and pix message. If all you plan to do is make calls with this phone it's ok as long as you don't mind paying roaming fees, but if you would like to access other phone options Alltel or Nextel are better phones for this area.