Virgil Mobile USA uses Sprint's PCS network so I'm not surprised to get bad reception in and around my house. I get decent enough reception on my Wild Card that I can talk and it hasn't yet dropped a call, however the sound quality is choppy. I can web surf, but it is slow. Texting works, although sometimes I have to resend the message. If I go more into the urban area, it works better.

Poor reception has inconsistently plagued me with both my old and new phone over the course of the last year or two. I'm still experiencing a signal that will fluctuate b / t 0 and 4 bars, frequently dropping a call after several minutes. At times I’ve been forced to talk to customer support while roaming just to prevent the call from dropping.

The entire Ferndale / Pleasant Ridge / Royal Oak area seems to be in some kind of shadow for AT&T Cingular. It's difficult to receive calls, difficult to make calls, even with 3 bars showing for reception quality. I'm amazed at how driving up and down Woodward, or even across 696 or 94 my reception completely disappears. Meanwhile, my wife has Verizon and seems able to make and receive calls anywhere she is.

There seems to be a Verizon Black Hole of reception in this area--I drop whatever call I'm on the minute I enter a three-block radius of this area. Terrible!

Won't work inside or outside of the house 90% of the time.

We just moved here from Troy, where our reception was already iffy at times. Now we can't get any reception at all, T-Mobile said they would need 3 days to send engineers out. (Based on reviews here, that won't help at all). I also received a voice mail a week later! That is absurd.

switched from Cingular to T-Mobile and get terrible reception. something no bars. at work in Troy fine but at home in Royal Oak... a pain.

I get perfect reception, even in my basement. I have an old Cingular plan (2 years old) but do not want to upgrade yet until they shut me off. I am a little upset with their voicemail coming in late (sometimes 2 to 6 hours) but all the plusses make up for that one little minus.

I used to have Sprint which was terrible reception and now I have Verizon which is great but I don't like any of the phones they offer.

Poor reception. Dropped calls and phone doesn't ring at times.