Always have perfect reception around Saline/Ann Arbor and Ypsilanti. I go to school at EMU and never have any dropped calls there, at my house, or around town. I had Sprint, Cingular, and At&t in the past five years, and VZW is by far the best carrier around. I'm switching to T-mobile just because their plan is so much cheaper; hopefully their service will work at my house at least.

I often do get the full five bars and the calls drop out anyways. Also, it seems to take an awful long time to dial out to non-Verizon customers. Verizon's Customer Service used to be the best (even just a year ago) and they are terrible now. Also, they will offer you "add-ons" and if you accept, you've just renewed your contract for 2 years, though they won't tell you that. (I have filed a complaint with the Better Business Bureau on this matter.) The closer you get to US-23, the better the reception.

Reception is very poor inside my home.

We had to purchase "hot spot" inorder to receive reception inside of our home. After talking for short time it sounds like we are "under water". Also, many areas we do not receive reception from Travis Pointe North to Wagner and Liberty Rd. We have no reception. We like the plans... 5 favorites and we pay for the unlimited minutes.

Reception has always been spotty, and to me seemed to get slightly better after the AT&T / Cingular merger. Also seemed to get better when I got a X427M to replace my lost X427. However, in the last two months, reception in this area has been absolutely terrible. Clear days, outside, and I am struggling to get any signal at all--and it never goes over two bars.

AT&T customer for many years could make ad receive call inside home. I was swiched to Cingular and now phone is unusable. I tried a 800 mHz cellular repeater for $300 ad now I can make voice calls but no internet network. I just tried a Verizon phone which works inside my home like my old AT&T GSM Phone Audiovox SMT-5600 did. I am just tired of dealing with all the Cingular untruths.

Consistent dropped calls.

Hit or miss with current Cingular. Before the Att / Cingular merge it was much better. There seems to be a black hole in this immediate area for most cell services.