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Reception is fantastic - never a dropped call. Have been a Sprint customer for many years and tried others, but always came back while asking myself, "What the heck was I thinking!". I travel all over the state, the Great Lakes Region, the U.S., and even internationally - The one contant is that I know I can always count on is Sprint. No need for other providers, especially now with the launch of Sprint's new 4G and the HTC EVO phone, which blows the Apple I-phone away! AT&T was never a competitor in the market anyway, so no real surprise there either.

Many dropped calls in my house. Outside... have experienced situations where incoming calls are not recieved even though phone shows strong signal. Voice mail indicator is then sent to the phone 20 minutes or more after the call should have been recieved.

I customer service and billing is horrid. My husband gets alot of dropped calls at work in southfield. My biggest complaint is the customer service and my bills are ALWAYS wrong.

Either cannot use service or am switched to Analog Roam! Also have problems at I-75 and Big Beaver area (there is a tower on the top of my building, but calls from the parking lot are analog roam or no service available)! I've had more dead spots / dropped calls with Sprint PCS that any other service I've used. Can't wait to switch!

Sprint Vision Internet is mostly useless in this area. When used for voice, it rarely rings, and drops most calls.

Dropped calls, if I can connect AT ALL. Roughly 90% drop rate. Cancelled the service and incurred the $250 early termination fee. Sure beats paying these scum suckers for a phone that I can't use.