Absolutely awful. I had it for a day, returned it due to terrible reception and received bills for different amounts for four months. They tried charging the activation fee twice and then waived it on the third time and then showed a balance of 36 cents on the next and a credit on the last one although nothing was ever paid.

No, no, no. Very poor call quality. A lot of missed and dropped calls due to minimal reception.

So far the best one I've had. Everyone I've talked to since I've had them for a year has commented on the difference in my calls since I left AT&T.

I consistently have perfect reception all over Uptown and throughout most of downtown.

Sprint has excellent reception where I live in St. Louis Park, and all the way up to Coon Rapids where I work. I travel heavily with my handset, and am impressed with coverage and the "America" plan where roaming is included. Not even Verizon's nationwide plan is as complete. I do suggest Sprint customers that have a poor signal look at the handset they have. There are major differences as I have found out. Also, Sprint customers can take their handsets into a Sprint PCS store and receive a FREE tower list update to keep your phone current. This update increased the signal strength on my old handset by 100 times!

Spotty reception in northern Brooklyn Park. Otherwise have had good luck with T-Mobile's customer service.

The following comment based on use in a single story office building: It is a VERY frequent problem where someone calls me, the call rolls into voice mail, and several minutes later my phone beeps to let me know I've received a voicemail message. Near windows, signal strength is 0 to 1 bars (with periods of no signal). In interior areas and conference rooms, I can get one bar if I extend the antenae and position the phone "just right". Co-workers with AT&T get good signal throughout the building.

I've been with Sprint for many years. I had very spotty service with other phones, so I really think people need to look at the phone if you are having troubles. My Sanyo SCP-4900 was flawless everywhere with Sprint. The problem is that Sprint Customer Service has been terrible for me. I needed more minutes as well. I now have switched to T-Mobile and I'm using the Nokia 6600 which I am finding to be fair to poor in many areas. I thought that Nokia phones were suppose to have excellent reception... but this one doesn't. Perhaps it's T-Mobile's fault.

Qwest rollover to Sprint towers in late August. Since then have terrible reception. Previously I could call from three floors below street level from freight elevator and not be dropped. Now 70 ft. from front door off Marquette can't keep two bars on phone. At recommendation of Qwest CS will try other phones, Nokia 3586i and 6225, Motorola T720 and T731, Sanyo SCP-8100 for better reception. If no improvement I'm going to Nextel or Verizion.

Terrible reception at this location; seems like I have entered a black hole. Phone constantly says "emergency calls only" in this area (where I live) and I cannot view any missed calls by not hearing my phone and my voicemail alerts have been delayed on an average of 3 days. Very strange because AT&T has thus far been SO much better than my years with Sprint, but this problem must be fixed.