Carrier / Rating

Location / Comment

Date

Sent a daughter to college last year in zip code 55057 with a new Samsung Galaxy with Sprint. Not to mention problems with Samsung's updates, the cellular reception is atrocious! One phone call lasting approximately 10 minutes results in multiple drops and multiple re-dials. Always. Texts consistently do not send through the network whether the receiver is in Texas or visiting in 55057! Think I need to buy her contract out and going elsewhere.

Usually 4-5 bars inside with few dropped calls. Must be a new tower because the same phone had 1-2 bars with several dropped calls a year ago.

1-2 inside and 2-3 outside. Reception often dips to 0 bars and lost calls.

I have to go outside to make a call. And no we don't have aluminum siding.

We can't get reception in our house. Dropped calls, and if we call each other it goes to voicemail while we are looking at each other's phones. Reception wasn't good with Midwest Wireless, but it's not working at all with Alltel. North of Northfield. Reception runs out right as you leave town on Hwy3, for example. You'd think we were miles from a metro area, but NO, we're just outside the metro.

Finally Verizon has a tower up in NOrthfield! Yesterday March 30 my reception went fron 0-1 bars to 3-5! I can now be in my house (which is close to st olaf) and have 4-5 bars! When I am by the high school or middle school it does go down to 2-3 bars. ANd of course when your inside a building it usually was a 1-2. But just wanted to say... ... ... .IT'S ABOUT TIME! Last week the Nfld paper has a picture of a company installing on the St. olaf water tower for a cellular company. That must be Verizon.

How many people have to complain before something is done?? We had to add long distance back on our land line so we can hear people! We can't rely on our cell phones anymore, Someone calls and you hear every 5th word! I worry that if we need to call 911, the operator won't know who or where to send help! Verizon is really dropping the ball on this one, why drop extended coverage before you get your tower up?? AND why can't they give you a date when this will be done?? I can't stand talking to customer service, they don't know S**t. There will be a law suit if someone needs emergency help and they can't get any signal! I just pray that no one gets into this situation.

Like all of the other Verizon customers, my service has fallen drastically in the last 2 months. I have called Verizon several times and been given the run around until finally (after chewing someone a new one) I was told they were putting up a new tower sometime during the first quarter of 2006. Since they were putting up a new tower, they discontinued the use of other providers towers in the area, thus cutting out our exteneded network coverage. After a few more phone calls, I was able to get most of my bills for the months of questionsable coverage wiped clean. While this is helpful... .it still doesn't take away the fact that I need the cell phone coverage! If it doesn't get fixed in a few weeks, I will be changing carriers.

Like a number of others, I am a Verizon customer in Northfield. I have two phones on my account, and ever since late Nov, coverage has been poor to non / existent. As was said above, I used to have a 5 bar extended network coverage, and now its zero or one bars of Verizon coverage. I have lost some calls as many as three times, and there is near constant break up of the signal during conversation. This is the third phone I've had with this problem(it seems if you have a coverage problem, they just give you a new phone and assume that it all problems will go away). I'm only giving it a couple of more weeks, and then switching. Verizon usually has the best coverage in the country, and this has been verfied by my travels, but to not have cell coverage in a 17000 person town 45 minutes from a major Metro area is absolutely ridiculous.

With so many people having problems in the Northfield area, Verizon better get that tower up ASAP and if they are opening a store in Northfield, The tower should be up before that. We can't trust our Verizon wireless service anymore. We can never get through to others who have Verizon and if we do, we hear ever third word or lose the connection. Where is our group of support staff that they show on their ad?? I think they will lose out if they don't move fast here. All I know is I have 4 phones through Verison and we can barely use them, so I'll give them a very short time to improve this problem, then we will be transfering to a new carrier. Sorry, you give poor service, you lose customers.