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Reception is non existant. I was told I would have goodrecption by the Verizon Rep, however I do not. My neighbors have Cellular One, and Nextel and do have good service. I can see a Cell tower from my home, however I am now told that Verizon does not use that tower. Verizon response is that, we are sorry there is nothing we can do after signing a two year contract. Promises up front and absolutely no concern that I do not have service. Not even an expression of concern. Just a smile as if to say we got another sucker. Never Again!