Reception and service has been a problem for a while and continues to decline. I commute between Columbia / Jefferson City daily. Dropped calls are the norm even in the city limits of Columbia and Jefferson city. Travel around the country and experience the same thing in other locations. They tried to say it was my phone and talk me into buying a new one, but friends and family members with different phones experience the same problems. Most have already switched service providers. My family and I are in the process of doing the same thing.

Decent reception. However, my friends always get an "unavailable" message when they call me. It's causing me and my roommate, who has the same phone and carrier, a lot of problems. Sometimes friends have to text me to tell me to call them, after calling 4 times and receiving an unavailable message. This will happen when I'm not using the phone or anything! Super annoying. We are switching carriers asap.

Sprint added a tower. Used to have very spotty reception at home - works great now - phone lasts much longer between charges.

With both my Samsung and the Treo, I very frequently had to stand outside to get any sort of reception at all and even that was touch and go. 2-3 dropped calls per day. Pretty sad for having I-70 100 yards from my house. I feel bad if anyone breaks down and needs to use their Sprint phone right there.

All over Columbia Cingulars reception is very poor. I work at the university and inside most of the building you can't even get any reception. I have friends that have Sprint and they get good reception even in the basement of University Hospital.

The reception at my home area stinks! When discussed they said a tower was going to be shared when AT&T merger came about. Then when that didn't help... "a tower is planned any day." I am ending and will transfer to other carrier as I have boo koo minutes from lack of service at weekends and nights.

Always lose call around this intersection.

When I open my phone to make a call, I may have 5 bars. By the time I hear the other phone ringing, it may drop to 1 or 2. Most calls sound like the comic routine of ordering food at a drive thru. Cingular replaced my first phone, but the problem has never been fixed. Very poor customer service both locally and nationally.

The toshiba works better than the Samsung inside the VA and University hospitals.

Never a problem