T-Mobile will tell you anything to get you hooked even promise towers coming soon just hang in there. I called them 15 times a day the first week of sevice, complaining of no signal, and to get one I had to drive 5 miles before using phone. They got me to wait 2 months promising they were combining with Cingular and would have more coverage area. Never happened and I was stuck in their contract. Several T-Mobile operators told met if any time they fail to provide service in my area I could cancel contract. This is what they told me to use when canceling if service didn't happen after the 1st of Jan. 03. Well they lied. They wouldn't even send me copies of the documented calls when I first got my phone. Stay away from Air talk in KC, MO. I purchased from them and never recieved my rebates for phones, manager told me the help he hired messed up and didn't send paper work in and he couldnt' help me. They were fired and it was my loss.