Very poor or no Sprint reception in this neighborhood both in and outside of our home. Phone calls and texts are consistently not received or sent, and phone constantly switches from 3G to roaming(!) with no 4G / LTE coverage whatsoever. Sprint charges are the lowest in price for unlimited data but we are probably switching to Verizon since we need more consistent (read: usable) phone service coverage. What's the point in paying a phone bill if the phone doesn't work most of the time? Very disappointing, especially for a hometown company. We'd like to stay with them but it just isn't worth it anymore.Was this review helpful to you?
Sprint has improved a lot since I last had their service. I recently switched from Verizon due to my bill being so high and decided to give Sprint another chance, especially since they have unlimited data and Verizon does not. The data speeds are so much faster than Verizon's. I'm able to hold a connection without frequent pauses and buffering. The only issue I have with Sprint is that sometimes when I'm on my phone in the house, the person on the other end cannot hear me. The only thing I miss about Verizon is its integrated messaging and the ability to suspend my service.Was this review helpful to you?
I get about three bars inside my home. Voice and messaging is great but my only issue is their 3G and LTE. LTE takes forever to load YouTube videos and my Spotify or Pandora radio. They're also the MOST expensive carrier and my bill has gone up twice since being with them.Was this review helpful to you?
I just switched to T Mobile from a cheap gas station phone. I use my phone for work and drive a lot. There are a lot of deadspots in kc. I got a flat and couldnt even call for help right off I70. You have to connect to wi fi to make calls a lot but cant because everyone locks their wi fi. So you are stuck in a major city with NO Service. I chose T Mobile because I was under the impression they were affordable with good coverage. When I had them 10 years ago I never had any problems and drove everywhere around the city. I have to keep money on my cheap gas station phone to use when my TMobile phone isnt getting service. I am going to switch soon. Only been with them a month this time.Was this review helpful to you?
The service and reception is outstanding. I have never dropped a call in the Kansas City area or any place we have traveled. I think the charges are too high but than I guess you get what you pay for. Very happy with VerizonWas this review helpful to you?
AT&T does an excellent job for us here in KC. Very rarely a dropped call. I know of no dead spots. This wasn't true a few years ago but they have improved their coverage. Note the date when reading these reviews. Any review over a year or two old is probably worthless. All the providers are constantly improving their service.Was this review helpful to you?
Rarely have 4G. My phone doesn't have service when my non-Sprint friend's phones do. Don't even think about using your Sprint phone at a Chiefs game. Phone calls are fine in the city but don't expect to have coverage approximately half the time on a road trip to CO, or 75% of the time in Pensacola, FL area. Small-town Louisiana? Don't bother bringing your phone unless using it as a paperweight for your telegraph messages - because that's the only way you're communicating down there.Was this review helpful to you?
TERRIBLE! I have been having issues with Sprint for the last year. Countless calls to customer service and visits to stores without any resolution to my issue. I get NO coverage at my home or neighborhood. I had to connect to my wifi to download an app to even make calls and texts. I pay my bill every month but they give me no service where I use my phone the most. I shouldn't have to pay them if my internet provider is the one actually making my phone usable at home. (Thanks to Wifi) Sprint also changed their contract... I believe that is terms for termination without paying the fee. I wouldn't recommend this provider to anyone. The worst customer service and coverage. Also last year a Sprint employee open a line for themselves on my husbands bill when he went in to upgrade! Took 6 months to get that issue resolved!Was this review helpful to you?
On the iPhone 6. Consistently one bar at home. Data switches from LTE to 3G (drains batteries) back and forth but mostly stays on 3G. I wouldn't complain if the 3G was usable but it isn't. Takes minutes to send iMessages; forget about sending pictures / videos. Streaming is choppy to non-existent. Tried contacting Sprint but they haven't done anything about the reception nor did they do anything about the bill. Extremely unsatisfied with the customer service and the reception of Sprint. I'm surprised that they are a major corporation... they sure don't know how to operate like one.Was this review helpful to you?
Verizon service is good, monthly bill is HIGH. TOO HIGH! May try another carrier just to save money. Been with Verizon for about nine years.Was this review helpful to you?