For the past year, reception has been very good. Not as good as Sprint's superior PCS coverage in this area, but still good. But for the past month reception has been awful. Most calls get dropped, all calls suffer from dropouts and dead air, intermittent connection. Cingular's website is geared towards selling you more junk instead of helping you solve your problems. Their website's customer support consists of info you can already get from your manual. And calling them is difficult when you can only hear every other word on your phone.

I used to use Tracfone and never had a problem. I switched to Virgin Mobile. What a disaster! I started with the Kyocera K9. Reception was awful. I thought it was the phone. I'd used Nokia and had great luck with Tracfone. So I purchased the Nokia Shorty. Reception improved, but it's still terrible. I can't get access in a quarter of the places I did with Tracfone and it drops calls constantly. They nag-nag-nag with contests and other junk rather than improve the service. The phone doesn't even display what time or amount is left, something I find indispensible, and they charge for any calls to find out the balance after 2 on a given day. They're cheaper than what I was paying, which was my goal. But it's not worth saving a couple of bucks a month if I can't even talk to anybody. NET10 here I come!

No dropped calls, good reception even in basements.

ofen dropped just before hwy 210 great customer service

Great reception at home, around town, and across the country; no dropped calls. Thinking about switching due to customer service issues.

I live in the neighborhood here and get perfect reception through T-Mobile. I'm getting ready to move though, and am rather scared because their coverage map looks to have little to no reception in my new neighborhood, and I signed up for a year only about 4 months ago.

WORST customer service I have ever encountered. I "upgraded" phones and in exchange for a $150 rebate that never came am stuck with the "hometown carrier" for 2 more years. I spent hours on the phone with worthless representatives trying to explian that I was owed money only to find out it was their fault the rebate was never issued... they offered me a $5 discount on my next monthes bill then tried to sell me another line of service... no wonder you are losing money.

Best I can get is 4 bars but the reception changes so rapidly that it can be 4 bars one sec and drop the call the next.

Usually get perfect reception... but it occasionally drops to 4 out of 7 bars.

89th St.from Wornall to Holmes has become very spotty in the last 6 months. I used to get 2 to 3 bars of service, now I get zero to 1 bar making it hard to receive and place calls. I've reported this to T-Mobile and they say an upgrade is coming to this area in 6 months. We'll have to wait and see.