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Virtually no reception in my house. I sometimes get three bars out in the back yard. I have to drive west on Hwy. 14 toward Ozark, to the Hwy. JJ intersection, to get enough dependable signal to make a call without dropping. Everyone else I've talked to with different Cingular GSM phones say the same thing. I guess the Sparta / Rogersville area isn't that important to Cingular.