Calls drop or no service available from the Springfield airport west and very unreliable service from the airport to Willard. Very annoying!

Dead Zone

AT&T offers few problems with their service. Their customer service however is horrible. I have a problem with my Razor. I visited both AT&T stores on Kansas Expressway. I was given the number to file an insurance claim and shuffled out the door. No offer of upgrade or apology. The first guy gave me the number, turned around and walked away. I'm now looking into switching providers.

AT&T offers few problems with their service. Their customer service however is horrible. I have a problem with my Razor. I visited both AT&T stores on Kansas Expressway. I was given the number to file an insurance claim and shuffled out the door. No offer of upgrade or apology. The first guy gave me the number, turned around and walked away. I'm not looking into switching providers.

I have to say that my AT&T experience has made me understand who the wireless industry has the worst customer ratings of any other industry. I frequently get dropped calls with AT&T, variable signal strength at a given location is also common. Even more fun is when you look down and your phone shows missed calls even though you know your phone never rang. I've a friend who reports that his experience improved dramatically after switching to T-Mobile, and since my current plan commitments are met, I plan on giving them (T-Mobile) a shot. Will report back on that in a year or so. In the meantime, "Ma Bell, you ain't what you used to be."

Always good connection all over town, even in the elevator, which was not possible with same carrier and an older Motorola phone before (So at least some of the reception is the phone). I changed over from Sprint when I moved to Springfield about 4 years ago. Sprint had terrible coverage. I got a $500 phone bill from Sprint when I first moved here from all the roaming charges and I never left town. I will never use Sprint again. I am really happy with Cingular / AT&T.

Never a dropped conneciton

i830 sucks compared to my old i95. Nextel works well inside my house including basement and good coverage within Springfield city limits but very bad or no reception in rural areas.

Sprint is great, never a problem even in basements of underground building!

Constantly deal with dropped calls... everyday.