Very poor customer service experience at the ATT Battlefield and Lone Pine store. Clerks act with indifference.

My service with T-Mobile works great if you're in the city or on the interstate and some highways. The farther away from civilization you get the worse the reception gets. My wife had Cingular and now she has Sprint. Both of her phones get pretty good reception in rural areas when I will have none. Other than that, T-Mobile has been excellent. Their customer service is the best in the industry and I haven't found a deal comparable to what I'm paying right now. My contract is up too and I'm hesitant to switch carriers because of both of these reasons.

AT&T offers few problems with their service. Their customer service however is horrible. I have a problem with my Razor. I visited both AT&T stores on Kansas Expressway. I was given the number to file an insurance claim and shuffled out the door. No offer of upgrade or apology. The first guy gave me the number, turned around and walked away. I'm now looking into switching providers.

AT&T offers few problems with their service. Their customer service however is horrible. I have a problem with my Razor. I visited both AT&T stores on Kansas Expressway. I was given the number to file an insurance claim and shuffled out the door. No offer of upgrade or apology. The first guy gave me the number, turned around and walked away. I'm not looking into switching providers.

I have to say that my AT&T experience has made me understand who the wireless industry has the worst customer ratings of any other industry. I frequently get dropped calls with AT&T, variable signal strength at a given location is also common. Even more fun is when you look down and your phone shows missed calls even though you know your phone never rang. I've a friend who reports that his experience improved dramatically after switching to T-Mobile, and since my current plan commitments are met, I plan on giving them (T-Mobile) a shot. Will report back on that in a year or so. In the meantime, "Ma Bell, you ain't what you used to be."

Always good connection all over town, even in the elevator, which was not possible with same carrier and an older Motorola phone before (So at least some of the reception is the phone). I changed over from Sprint when I moved to Springfield about 4 years ago. Sprint had terrible coverage. I got a $500 phone bill from Sprint when I first moved here from all the roaming charges and I never left town. I will never use Sprint again. I am really happy with Cingular / AT&T.

New site at this intersection raises my signal from 2 bars to full service. Extremely impressed with T-Mobile overall, great service / signal.

New to the area,yes, another family migrating from Cal to Nixa. I go from full bars to zero bars block to block within Nixa. Spotty coverage at best and looking for a new provider... .

Often no reception, sometimes can maintain 1-2 bars if the phone is in a certain position or sitting still. Very poor service with T-Mobile.

Consistently good reception around Springfield with excellent call quality. When leaving town phone will seamlessly handoff call to Cingular network if T-Mobile towers are not present. Overall I'm very impressed with T-Mobile.