My service with T-Mobile works great if you're in the city or on the interstate and some highways. The farther away from civilization you get the worse the reception gets. My wife had Cingular and now she has Sprint. Both of her phones get pretty good reception in rural areas when I will have none. Other than that, T-Mobile has been excellent. Their customer service is the best in the industry and I haven't found a deal comparable to what I'm paying right now. My contract is up too and I'm hesitant to switch carriers because of both of these reasons.

i830 sucks compared to my old i95. Nextel works well inside my house including basement and good coverage within Springfield city limits but very bad or no reception in rural areas.

AT&T offers few problems with their service. Their customer service however is horrible. I have a problem with my Razor. I visited both AT&T stores on Kansas Expressway. I was given the number to file an insurance claim and shuffled out the door. No offer of upgrade or apology. The first guy gave me the number, turned around and walked away. I'm now looking into switching providers.

AT&T offers few problems with their service. Their customer service however is horrible. I have a problem with my Razor. I visited both AT&T stores on Kansas Expressway. I was given the number to file an insurance claim and shuffled out the door. No offer of upgrade or apology. The first guy gave me the number, turned around and walked away. I'm not looking into switching providers.

Calls drop or no service available from the Springfield airport west and very unreliable service from the airport to Willard. Very annoying!

I have to say that my AT&T experience has made me understand who the wireless industry has the worst customer ratings of any other industry. I frequently get dropped calls with AT&T, variable signal strength at a given location is also common. Even more fun is when you look down and your phone shows missed calls even though you know your phone never rang. I've a friend who reports that his experience improved dramatically after switching to T-Mobile, and since my current plan commitments are met, I plan on giving them (T-Mobile) a shot. Will report back on that in a year or so. In the meantime, "Ma Bell, you ain't what you used to be."

New to the area,yes, another family migrating from Cal to Nixa. I go from full bars to zero bars block to block within Nixa. Spotty coverage at best and looking for a new provider... .

The T-Mobile SDA always goes into Network Search in the Valley at 65 and 60 / James River interchange. However, I have carried calls through that intersection with out dropping them. My Cingular / AT&T M56 phone did not have problems here. T-Mobile seems to do good around Springfield, however. The calls are a lot higher quality on the T-Mobile SDA and T809 phones than on AT&T / Cingular with M56 phones.

Dead Zone

Constantly deal with dropped calls... everyday.