Carrier / Rating

Location / Comment

Date

I switched to Verizon today. Coming from Alltel which is going to AT&T. I have family and they recently switched to Verizon from AT&T (they live in Texas) and they were telling me how spotty the service is and the lack of 3G. Also, how horrible the customer service is. I'm afraid Alltel went to a bad company... The reps at the Verizon store were very nice and helped me a lot. I love my phone too! It has a built in mobile hotspot which I can connect 5 devices up to at no extra charge. It's like tethering at no extra charge! The reps help me set it up and everything. I am a very happy customer! I have some friends who are about to switch over form Alltel too.

I moved to Bozeman from Houston about a year ago. Bottom line -- Bozeman is a one-horse town when it comes to reliable mobile service. I had AT&T in Houston, but not here. I was told by AT&T that if I made calls roaming for two months straight (basically, not being on an AT&T network), that AT&T would simply end my service. All these companies and their suppliers now officially stink. I had a BlackBerry Bold with AT&T. It happened at the time that AT&T were the only vendor for that phone and they refused to unlock my phone so I could use it with Verizon -- nevermind AT&T couldn't - rather, wouldn't - provide me service here. So I bought a BlackBerry Storm with Verizon (who are the sole vendors for that phone). I hate the touchscreen and its about as reliable as my ex-wife. Now Verizon have the BlackBerry Tour, but hell will freeze over before I shell out another $300-$400 to Verizon for yet another phone. None of the companies get it when it comes to customer service. My bills are regularly $2,500 - $3,500 a month. Do you think I can get any cooperation from any of these businesses to get problems solved? Hell no. But they're all quick to tyr to sell me more of their junk.

Switched from Alltel because AT&T is buying them here. I hated AT&T when I lived down south. The customer service is horrible and the service sucked. I feel bad for those Alltel customers who will be forced to an AT&T phone and plan. As for Verizon, it works great. 3G is fast and coverage is great. No dropped calls or anything.

Cell phone service in the Gallatin Canyon and upper Gallatin Canyon clear to 10 miles outside of West Yellowstone on Hwy. 191 is none existent. Why not install a tower in some of the open areas alongside the hwy at least right before entering Yellowstone?!

Fine service around the Bozeman area, but gets spotty when you're in the canyons.