After discussing the problem of no reception for about 15 minutes with a T-Mobile customer service representative, in a foreign country, the representative then asks straight forwardly "What happens when you make your calls?"Was this review helpful to you?
3 / 1 / 2014 from Kalipsell, Montana-Cellular One service has been lacking from the start. I have experienced dropped calls daily. They also recently changed the billing due date for their customers (in the last six months I think), without written notification to customers. Additionally, they harass customers with text messages and phone calls, with the text messages often being sent at early AM and PM hours. Billing statements are also unclear and confusing, and they charge additional fees to get a paper statement. What a scam!Was this review helpful to you?
Kalispell is good, but can be a bit slow on AT&T. Missoula, Helena, and Great Falls all have better network speeds on AT&T. Given Kalispell was one of the first markets in the state to have Verizon LTE, that's a little pathetic. With that said, AT&T's COVERAGE blows Verizon out of the water, and that matters more than speed to me.Was this review helpful to you?
Unusable at Eagle Bend area of Bigfork, MT. Unusable at Somers, MT Unusable most of Lakeside, MTWas this review helpful to you?
Reception is poor almost everywhere in the Flathead valley. Never get more than 2 bars and mostly get 1 bar. When I put the phone up to my ear, NO BARS! Had an Alltel phone for 4 years previously, and had same poor reception. Guess it's just the valley. Verizon phone worked perfect in Vegas..Was this review helpful to you?
As of Monday, March 28th, AT&T's 3G network is live in the Kalispell area. This is an overlay of the Alltel CDMA network AT&T purchased last year, and so far coverage seems to be almost identical - which is to say, excellent. This new network is 3G / UMTS only. If you have an older phone that doesn't support 3G, or if you switch off 3G on your phone, you will continue to get terrible AT&T coverage in Montana.Was this review helpful to you?
No coverage whatsoever. I vacation here occasionally and I get nothing east of Coeur d'Alene and all throughout the flathead valley. This is confirmed on the Nextel website. Sprint may have better coverage, but my phone is dedicated Nextel.Was this review helpful to you?
I started with cellular one back when they were blackfoot. I've been with them thru three name changes and tons of issues. as of right now I'm seriously considering switching to some other company. The customer service is nice but they don't have much tech know how. For the past three months I've not been able to get picture texts or video texts. When I call customer service I get a bunch of excuses and promises to call me back.Was this review helpful to you?
discount all the time sittting still. Talked and talked to Verzon. Looking to change serviceWas this review helpful to you?
I just switched to Cellular One (formerly Chinook) from Alltel (formerly Cellular One but totally unrelated.. Cellular One is a franchised name). I switched for reasons unrelated to reception, in general nobody beats Alltel's reception in Kalispell, MT. The one place Cellular One beats them I have found to be in Somers, Cellular One blows Alltel / Verizon out of the water. As a general rule though, the coverage density on Cellular One is VERY good, especially considering that it is a 1900MHz GSM network. There is no coverage in Libby, Eureka, Hungry Horse, or West Glacier (though Hungry Horse and W. Glacier are supposed to be covered sooner rather than later... we'll see. Cellular One isn't licensed in Libby). I'm quite impressed with the pricing and value that Cellular One is offering. The network reliability could use some improvement - for example, text messaging was down last Friday night. But Alltel and Verizon have major reliability issues of their own around here. Cellular One's greatest asset right now is their customer service. They promise customer service that will "knock your socks off" and they deliver - no voice menu nonsense or anything. Just a reasonably knowledgeable person on the line quickly! Add service in Hungry Horse and I'll be a very happy camper! Additionally, they plan to cover highway 83 through the Swan Lake area - presently a dead spot for all carriers. This will be a *huge* benefit to public safety and simply cannot happen soon enough!Was this review helpful to you?