Beginning 12 / 17 / 11 three cell phones aren't working on Verizon in downtown Apex. Can't hear caller, dropped calls, no ring and right to phone messaging, all happening. Opened ticket with Verizon and she said it does look like a tower issue. Spent 1.5 hours resetting, etc. two of the phones with Verizon level 1 service, even though it clearly wasn't the phones... three different phones on same towner, clearly not a phone issue. Hopefully Verizon will actually fix it soon.

Had really good reception with Verizon until around March of 2011. Now the signal is very poor, and Verizon hasn't corrected the problem. We will have to look for other alternatives.

Just terrible. Checked with other Verizon users and we all have the same problem. Don't know if Verizon is working on it but I am now looking at other providers.

Very poor reception almost none. Need a signal booster. Don't know what to get.

Great reception, no problems, I DL at 1.2 Mb / s, not bad for a cell phone. Someone said earlier they DL 6 MB, I am not believing that, but eh, who knows. I've seen mixed reviews about sprint, mostly bad, but I must be the ONLY fortunate one as I have no honest complaints. Either that or everyone on here just likes to complain.

Street level performance is usually very good anywhere in Apex. The problem is talking in the house. I have a T-Mobile "Hot Spot" in my house and it does work, but it seems to take several seconds to make the connection when answering a call. Also, there is some type of delay as I am always stepping on the person on the other end as it sounds like they have finished talking when in reality they have begun their next sentence. Overall service is pretty good.

used to have Verizon reception was awful T-Mobile much better everywhere I have been soo far

Coverage is pretty weak. Sometimes as many as 3 bars, but usually 2 or lower. Also, no 3G coverage. Only EDGE. Sometimes your phone will say 3G, but that quickly switches over to EDGE.

Terrible reception. Can barely make calls inside home. Usually have "No Service" message. Zero to one bar outside. Get two bars once I leave the area. Constantly miss calls and receive voicemail hours later. I so hate AT&T, then Cingular and again AT&T. Jerk Rep at Beaver Creek talked me into this phone telling me it had state of the art reception. Went from a two bar old Motorola flip phone to this piece of crap. Pleaded my case to them and they laughed wanted another $100 plus fees to exchange for another phone. I had to obtain a land line so I can make calls. As nice as Apex is, area is lousy for cell reception, takes a really good phone with an exposed antenna.

Poor reception south of Olive Chapel Rd and West of Kelly Rd.

I live in Apex, NC. Can't use phone inside home and lousy reception in yard. My neighbor is with Verizon too and they can't use their phones. My phone is less than a year old and stuck with a 2 year contract. $48.00 down the drain monthly.

I switched to Sprint in Dec. 2007 from Verizon and had coverage here at the house for months and months, now I have no signal. The same thing happened with Verizon, I was a loyal customer for ?? 5+ years then all of a sudden, I had no coverage here at the house. The explanation was a change in tower and what company owned it? rented it at that point. They had done some research and I will say that they bent over backwards to help me, let me out of my contract, were very honest about the problems. There has to be a change in the towers *again, this time I am just getting the run around. They say to dial *2 and follow the directions... I can not do that because I have no signal. I would go back to Verizon in a heart beat, if I could get coverage for my cell phone here at the house!

In the winter I get 1 bar and can actually carry on a conversation from my home on New Yarmouth Way. In the summer when the trees fill out, I get no coverage to 1 bar. I get equally bad results at our neighborhood pool and at Dream Sports where my kids play hockey. Verizon seems to think it's something wrong with my phone but I've installed the latest updates and several others I know with Verizon have the same issues. My contract is up this week... think I'll be switching to Suncom / T-Mobile. According to their maps in-store I'll have great coverage, plus T-Mobile is supposed to be adding 400 towers / cell sites in the area within the year.

Reception fluctuates between 0 and 3 bars, but I can never have a conversation for longer than 2 minutes without the other person not being able to hear me or the call being dropped completely. Every time I call Sprint / Nextel they never try to offer any compensation or solutions. If it were not for this 2 yr contract, which I think is BS, I would have dropped them a long time ago.

Anywhere from Averroe Dr. south in Greenbrier SD get max of 2-bars. Have same issue with Alltel on a LG ax5000 and had same issue on Verizon with a vx3200 before I dropped their service 2+ years ago.

Max 2-bars from Averroe Dr. south in Greenbrier SD. Many dropped calls or fail to connect. Had same issue with Verizon 2.5 years ago so switched to Alltel. Alltel has been only slightly better.

Poor cell reception, often breaks up and sometimes drops calls

No signal in our home, even with brand new phone. Minimal coverage outside, but most calls are dropped after a few moments. Worst area for coverage regardless of cellular carrier, all of my neighbors agree. The need more towers out here due to the hills in this area. Last summer our power was out for an extensive amount of time, so was our phones, and our cell phones were of no use to us in the event of an emergency.

We moved here from MD last summer, bringing with us our service contract with Verizon. We had absolutly no signal using verizon, and horrible service. So we figured lets give Sprint a try. Of course in this anti-competitive market, giving a service "a try" is like some kind off VD -- the bad gift that keeps on giving. Sprint is by far the worst provider that we have. There is no service at home -- except if I go to the Attic of our house and lean out of the window (I'm serious). I commute from Apex to Winston-Salem five days a week and 60 percent of the route (64 - 751 - I40 / 85 - Biz 40 -- and back) has no signal, the other 40 percent has signal strength enough for a max 3 min call. Im not kidding. We've complained to Sprint and they're only response is "Oh really? Not heard that one before". We've had our software updated uncountable times (star 2 anyone?), had new phones given to us -- to no avail. I can only hope that the Google phone and its sans 2 year contract is out soon. There is nothing like a little competition to correct these problems. I spent 2 weeks in China this past year and we have cell phone service like in the 3rd world. For that matter, I've had better service in angola using a hand - cranked WWII battle phone.

Little to no reception any time of day - thought it was my house, but even walking around the block there is no signal. All my friends with Verizon have the same problem - others with other carriers don't (at least not here :). Bought the phone with the best signal reception at the time - no help.