It's not the carrier's fault. T-Mobile is crippled outside urban / suburb areas here pretty much because apparently they can't get the 700mhz spectrum in the area, which despite their advertising means they haven't done much in WNC. People here say "oh its because we are in the mountains". That is BS. This whole region is almost in the dark ages of telecom thanks to lousy government decisions and uneducated people, sad to say. It will not get any better in Asheville ever, in fact as more people move here all the networks will just get congested. Sprint has enough spectrum everywhere but building cell towers is frowned upon here so guess what, you people that live in the boonies that are forced to use US cellular even though it sucks in 95% of the country only have yourselves to blame. So you all get to pay more for the same thing. Enjoy living in Weaverville when there are 50,000 people trying to connect to one cell tower lol. Then everyone will blame the carriers again because they won't have learned a thing. Or maybe they will, prove me wrong. Bottom line: the people have essentially kept the market from being competitive.Was this review helpful to you?
I have rarely had any reception issues here in Asheville. When I do it's typically due to the mountains but typically this means dropping down to 3G from LTE. Data speeds are pretty good as well.Was this review helpful to you?
U.S.Cellular started out relativly alright..2 bars on my phone, but, now my calls are dropped and I have to climb a hill to make a call..or answer one. This is annoying. Verizon won't work here nor will at&t... wish I could find a cell phone service that works here.Was this review helpful to you?
Reception is mostly good, in town. Pretty shotty in the mountains. My BIGGEST complaint is customer service. If you have a problem with your phone, bill, want to up grade... .forget about it! The agents talk in circles, and are completely ineffective at helping customers resolve any issues. It took two hours ( no exaggerating) to order two up grade phones and then they sent the wrong ones. There so called "customer service supervisor" had no resolution either. GOOD BYE SPRINT after 15 years.Was this review helpful to you?
I'm staying at my dad's not more than 8 minutes from town and I have no service, yet when I'm at my moms in weaverville way out in the middle of nowhere, I have full service... Wtf please helpWas this review helpful to you?
(NO)Go Phone. Bought ATT Go Phone and assured reception for Haw Creek Asheville NC) at time of sale at ATT store. Told by go phone customer service that their was a tower outage that should be fixed in 2 days. 5 days later - no coverage. ATT store charges $35 dollar restock fee on $38 phone even though no service. Going back to Verizon that has 4G at my house.Was this review helpful to you?
works pretty well and while driving around most of asheville. there are spots on 26 and other mountainous drives that cut out, but that's probably true for all services. reception cuts out sometimes at home, but that is when talking to someone that is using magicjack or google phone, so it's hard to say the true cause. in general, reception is good, but i'm being ripped off!Was this review helpful to you?
My reception in the house was fine until about four months ago. Now, the only I can talk on my ATT iphone is to stand at the back door or go outside. Thank goodness it's summer... but it is a bit challenging in the rain.Was this review helpful to you?
AT&T has made vast improvements to their network in and around Asheville in the last year. Reception is still spotty in West Asheville but most other areas are good. All of WNC now has at least HSPA 3G, most areas have HSPA+ "4G" and they are rolling out LTE as of April 2013 (Downtown and Airport areas already have it). HSPA+ speeds are much faster than Verizon's 3G and the LTE seems quite a bit faster too. Still room for improvement but leaps and bounds better than a year ago. Glad to see them finally investing in their network.Was this review helpful to you?
There has been very poor reception for Verizon the last several years. T-Mobile has great call quality but data is on edge.Was this review helpful to you?