Carrier / Rating

Location / Comment

Date

A year ago I could get data but no phone calls. They fixed the phone call issue after 3 months. But recently I can't get data at home but still get calls. Called V and was told my Droid was a model T but it works at other locations? Contracts work two ways - Verizon is now in default of the contract. I will send them a letter and give then some time to fix this but don't have much hope. If they fail I will fail to pay them.

I have to say, Verizon has the best signal strength. I have borrowed friend's phones and carried both around on my bike rides out on country roads. Almost every time, Verizon will have signal out in the country and the other phone will not. Only twice in spots down in a valley where I wasn't able to get Verizon signal. Just normal daily use, I never have trouble with dropped calls and signal strength is good, even in building at work near airport, and anywhere in my house. I am thinking of switching kids over to Virgin mobile because Verizon is so darn expensive. I'll keep Verizon for myself, because of my bike rides, but the kids just need good for every day use. I wonder if most people who post here only do so because they are unhappy. Just seems weird that almost all reviews are bad.

Called Verizon to complain about poor service, and they asked me to call from a land line since they could only hear half of what I was telling them.

We switched from AT&T (no signal) to Verizon two years ago. For the first 6 months with Verizon, we had great signal in our neighborhood. For the past 18 months, very poor signal and must go outdoors to use cell phone. Verizon was going to send people out to test the signal, but of course I never heard anything from Verizon. BTW, my neighbors with iPhones still don't have signal with AT&T.

Verizon phone does not work inside the house. Even outdoors around Chapel Hill, have many dropped calls and calls where I can hear the caller but they can't hear me and vice versa. Definitely advise not to enter a contract with Verizon in this area because of poor reception. I used to have a SunCom phone and account here through my company and it worked perfectly, even indoors.

Almost no reception indoors. Spotty, generally poor recption out doors.

I get very poor reception in my house. Reception in other areas is better, but far from being good. I will probably try something different when my contract expires. That's why I'm look at this site.

Almost never get a clear call anywhere in Carborro or Chapel Hill. Almost unusable at home, inside or out. Do NOT recommend Verizon or Motorola.

I have had continuous service with Verizon or its predecessors for over 21 years and the service has totally deterioated in the past year. I've lived in the same home, had the same cell number, upgraded my phones periodically. My LGVX5200 is NEW! I've had it checked out by Verizon who said the phone is fine. However, they also told me they cannot do anything to improve the rotten service in my area, (as well as others)! What kind of service is that?? "CAN YOU HEAR ME NOW"??

Have had Verizon service in south Orange Co. for several years. Current reception is worst ever. Phone is unusable in / around my house. Verizon blames increased tower sharing for reduced capacity and says local govt will not allow new towers. I say BS. I am locked to Verizon for another year, yet I cannot use my phone at home or around neighborhood shops. I am buying a prepaid phone and hope it is good enough that I never have to sign another 2-yr contract.

Cell service is horrible, I can't get voicemail, make or receive calls.

between zero and one bar all the time, no reponse from verizon. they claim very strong coverage throughout chapel hill, lies.

No service along many of these routes. At best, a very short message can be communicated after several tries. Nextel was much better, but no coverage in the mountains. I am switching to another carrier as soon as my contract expires. In 2 years coverage has gotten worse, not better.

Most of the time when someone calls, my phone doesn't even ring, and I won't be notified of voicemail for hours. When I do establish a call, half the time it is dropped after a few minutes. However, my roommate who has Alltel gets perfect reception.

I get no or very poor reception from the Porter Place and Kensington Dr.area on the Northside of Chapel Hill. Verizon tested the area and found inadequate signal, but no action yet!

Verizon Wireless service does not work well inside the house. Cannot make calls because of poor signal. Calls are garbled, caller cannot hear you, cannot hear caller. Service works well everywhere but in the home.

My phone does not work well in the house, and is only marginally better outside. My wife's phone (same model) works only marginally better.

Lots of dropped calls, no matter what time of day or what part of the house -- sometimes a little better outside, but still not dependable, and certainly not always convenient.

Very, very poor reception in this area of town. Dropped calls common. Not pleased.

For the past 2 years, there has been excellent cell phone service on the campus of UNC. However, this is no longer true. My daughter who lives in Carmichael dorm at UNC can no longer receive cell phone service in her dorm room. Last year she was in the same dorm room with no problems. She regularly drops calls, has calls where you cannot hear or understand the person you are talking to and at times can not receive enough service to make a call. I visited her on campus this week-end. I also have a Verizon VX6100 cell phone. I encountered problems through-out Chapel Hill with dropped calls and poor receptions. We have talked to Verizon on a number of occasions about the problems and they tell us there is nothing they can do unless we can prove to them that multiple peoplle on campus are having this problem. Based on the comments on this site, I see that we are not the only ones. Please everyone who is having this problem call Verizon and maybe they will fix the problem.

At this, one of top Top 10 large intersections in Chapel Hill, I receive no more than 1-2 bars reception. Yesterday in the parking lot of Timberline Shopping Center I had somebody trying to call me and, while the call was never dropped, I could hear the caller, but she couldn't hear me. So we'd try the call again... and again,... and again... 5 times. Finally, I got mediocre reception... good enough to tell her (my wife) "I give up... I'll be home in 15 minutes anyway." This is not unusual. Poor up and down all of Airport Rd except within a few hundred feet of tower at the intersection of Franklin Street.

0-1 bars for Verizon once I got it home (i live completely in city limits and "supposedly" Verizon covers all Orange County). really frustrating as it is 3-4 bars on "Extended Network" every once in a while, but the phone always reverts back to the other Verizon tower and 0 bars. No type of call is possible at my house. Phone / service are being cancelled in their provided 15 day trial period.

I am constantly dropping calls all over Chapel Hill. Dead zones on Weaver Dairy, south of campus, I-40 (between Airport and 15-501), etc.