I've been a customer since 2000, and for the most part have been fairly satisfied with their service. Lately though reception doesn't seem as good and I'm dropping more calls. Last year I had an issue with my phone and was basically told that I was not a new customer and was in the middle of a contract so they were not pbligated to be be too nice to me... I just purchased an unlocked Blackberry and since my contract is now doe, am shopping around...

I have been using Alltel since my first phone (which was a bag phone, if you can remember that far back) and I have never had a problem, in town or out of town. I now have the Motorola razr and good service continues. Other family and friends have had other services and had all kinds of problems, switched to Alltel and everythig is fine. Everyone keeps using my phone because their service is so crappy.

Recently shopped with a friend at the new shopping center, Rivergate. We were in Target. I had full bars and great call quality with my Alltel phone. She had 1 bar on her Verizon phone. She could not hold a call to her husband. Eventually she had to use my Alltel phone to call him back. America's most reliable network, my a*s. Alltel has ben wonderful all around Chalotte and when I travel. They are much more inexpensive then Verizon and apparently "more reliable."

alltel is awesome... i have used Cingular and Verizon and Cingular was horrible in charlotte and indian trail, nc. Verizon was good... but Alltel is the best thing ever.

Alltel has been great I have no real complaints. The rates are the best! The one thing I notice is I will usually drop a call where Independence meets the Brookshire freeway. When I dial right back the call always goes through so it might be a cell that's not doing a proper hand off.

The only part of campus where I get any decent cell phone reception is in and around the Cone building to which I must walk when I need a strong connection. I am definitely switching to Verizon or Cingular

Just moved near UNC Charlotte's campus and coming from Cameron, NC where there was hardly anything there, Alltel still prevailed and had fantastic service there. Here in Charlotte the service is just the same, crystal clear calls along with the EVDO technology offered here in Charlotte. This service is great, and I recommend Alltel to anyone who is looking for a dedicated, realiable celluar phone service. Pass the word around this company is truly about "loving" their customers. This is not surprising to be roaming on the Alltel network and still have excellent coverage. From Florida to New York to Texas Alltel has always provided me service that has never let me down. Consider switching to Alltel.

The below posters problem is that you have a CDM8910 phone..it is junk..I had it for a few days and returned it..had the same problem... changed to my Motorola and never have a problem, even in Clover..get a new phone! "Alltel service is poor in Clover. My phone roams analog more than it's on it's own network. This is my second 8910 in 3 months. The first was replaced under warranty because it wouldn't get signal at all. Sprint PCS and AT&T was no better. I travel the east coast and I have to say that I would much rather have my Sprint service back than be locked into a 2 year agreement with Alltel... ."

I have been with Alltel 3 years now. I tried Verizon, NO SERVICE at my house in Charlotte! Can you hear me now? NO! I also tried Cricket, bad! and Cingular was good, but there is very spotty service in rural areas and no service in northern New England where I frequently visit. Since switching to Alltel, I have had no problems. I have service everywhere I go. In and around Charlotte is very good. The only place I drop calls is on I-85 just north of Concord Mills. The signal is 2 to 3 bars at my house. I wish it was a litle bit better, but it's still good service compared to the other options in town.

Weak signal and dropped calls. Sometimes "No service" indicated. Signal varies wildly. Neighbors have swithced from Alltel after experiencing same problem. Their service currently from Cingular with no problem. Have talked to Alltel service who offer no help. I have been a customer of Alltell since 1992. My contract expires in August 2006. Goodbye Alltel.