Carrier / Rating

Location / Comment

Date

This area is marked "Good" on the coverage map but it is not good. Moderate is all we can say. I can't count on my phone to work. I miss calls all the time. I would put up an external antenna if I knew which one to use and how to get the antenna connected to my phone. I need some help.

hey AT&T people now it worse then before stop service in this area people are going loco

Zero to poor reception in this area, inside or outside of the house. Be wary that coverage map shows an area of "adequate" reception in the hole geographically here. Husband and I both have AT&T several years and we often have no service when at home, however AT&T is best I've used everywhere ELSE in the country. Watch out if you live near here don't travel.

0-1 bars throughout the house. I get better reception from my Verizon phone

No 3G and cell coverage is one bar at best, no coverage at times.

Mostly no bars inside house. Occasional 1 bar. Receive message waiting shortly after caller leaves message, but don't receive the original call. Some parts of the house have fair reception. I've tolerated this for many years and am switching to T-Mobile tomorrow. Goodbye and good riddance ATT!

Original Cingular Service was great. AT&T has progressively gotten worse. Especially in 2011. Now, Sep 2011, service bounces from "Seraching" to 1-2 bars (inside or outside). Battery drain overnight due to searching. Rare 3G service. Verizon was no better. I refuse to pay for a pico cell just to fix their service in an area they claim shoulf be 5 bars 3G !

works, then doesn't work, 2 of 5 bars is the highest I get here, then back to 1 or 0 ( SOS )

Most calls not received in my bedroom. Several minutes later, I usually receive a missed call alert. Other areas of the house are spotty, particularly on the second floor. First floor is not much better. This has continued for years. I plan to switch carriers soon. ATT just puts you off when you complain. I haven't talked with anyone who had ATT service who has been satisfied with the service. How can such a company be so huge and prosperous while providing such poor service?

As of yesterday, I have no signal in my house. My phone signal shows 'SOS'. I called yesterday and spoke to customer service that claimed that they will have my service issue remedied asap. I went to sleep and woke up expecting to have a signal. More than 12hrs has passed and I still am unable to make or receive calls, texts, email or access the internet. I'm very dissappointed as my contract is effective for another year and a half and I've never had this issue with AT&T wireless in the several years prior that I've had them.

Love my new Sansung Sunburst, but will be returning it tonight. Looks great, takes a good picture, but no reception in my office and drops calls on campus and on the road back to Concord each day. My KRZR works great, so I am digging it out of the drawer and will continue to use it until I can find a GOOD replacement.

Poor reception in my apt., constantly unable to make calls because phone says emergency calls only, dropped calls, poor reception. I've had multiple phone replacements, so it's the service. They want me to purchase some mini tower for my home that costs over $100.00 to help with the problem of no and poor service, can you believe it. I never had a problem until I moved here to Charlotte.

Moved to the area and rented a house in Aug '09. Did most, if not all, of my job search using my AT&T Tilt cellular phone. We're talking 10-15 calls a day for three months. Don't recall a dropped a call. Signal coming in 3G strong. Building a house in the same area now, and find cell reception there to be great as well.

Att is the worst service I have ever had. I have dropped so many calls since I have with them. I don't even get a signal at my house.

Reception great, but no 3g. Have to go to Gastonia or Gaffney to get that. :(

Terrible coverage. On iphone will show 3 bars 3G until an attempt to call or email. Drops to 1 bar 3g then 1 bar EDGE. The BB on EDGE drops calls at a 50% rate even if you stand in one spot for the duration of the call. Neither iPhone on 3G or my work EDGE Blackberry get a reliable signal. At home inside it's worse. I wouldn't recommend ATTWS in South Charlotte.

I get one bar if I am lucky, otherwise I have no service. I had to buy a 3G Microcell due to this. An AT&T store literally sits right across the street from me and they cant't help. They just say "We know this is an issue, would you like to buy a 3G Microcell" Good way to sell an additional product. This also speaks to their coverage. If they had good coverage there would be no need for the Microcell. Also, I updated my Iphone 3GS software and now my phone no longer gets decent reception with the Microcell. I'm switching from AT&T to Verizon when the new Droid X comes out. I'm happy to pay the cancellation fee for a phone that actually works in my home.

Always had good coverage there. 3G speeds: Download - 2500kbps Upload - 240kbps

Panther game day. I have sec 140 tickets on the south side of the stadium and 3g service will not work. Can't even get my ESPN fantasy football app to load. $147 a month for the service! Love the phone, hate the service! I will pay $200 to break my contract if Verizon gets the iPhone. There is no excuse for this. Quit buying other companies and spend money on the service. When Nascar picked up Nextel that's when I left and went to AT&T. It does out perform Nextel... .

I have lived in CrossPointe townhomes for 2 1 / 2 years. Cell reception is almost non-existent. I have tried AT&T and T-Mobile and get no bars. Have a Verizon service, but get very poor reception. I don't understand why something can't be done to improve the reception in the area. Does anyone know? As soon as I turn out of Highland Creek, the reception goes to full bars. Is something blocking the cell reception?

When I'm in my house I get 1 bar of 3G half the time then itll switch to 1 bar of edge. When I go outside though I'll get around 4-5 bars immediately since AT&T have updated their towers in this area lately

Work in a building near the window and cannot get a signal. This is poor coverage and is more than a penetration issue.

usually 3 bars around most spots... some holes in coverage around Southpark and other places... not great, not the worst...

Not good for the sales business, dropped calls and static. I will have all barrs sitting still in my office and then poof, all gone!

Service sucks period in this area. Walk outside in the freezing cold to be able to talk with 2 bars if I am lucky.

coverage stinks! Colony Rd near Sharon has one consistent dead zone. I drop calls at least 4X per day. Diod not have the same probs with Verizon... Makes me wanna trade in the IPhone for a Crackberry. When's Apple going to let us have more choices for our carriers!??

It's really abyssmal here, but it may just be this lousy Pantech C300 phone.

Horrible coverage inside the house even with a directional antenna in the attic and repeater in my home office. Have asked AT and T numerous times over the past 7 years to add more towers in Highland Creek with no success. You would think that with 4,500 homes in Highland Creek that they would have better service. Next door neighbor works for Sprint and he gets much better service.

Coverage is spotty. Some days it's just fine, others I"m running in and out of the house trying to get a better signal.

Service is worse since ATT took over Cingular. 3G is terrible! I usually have 1, sometimes 2 bars on Notchview Ct. Inside house - service is unreliable. The line of terrain all the way down the creek to McMullen Creek is a dead zone. The worst is if you have 1 bar of 3G and try to make a call... Probably will drop in transition to Edge. 2 years ago I had 2 bars - reliable service. Something stinks with the new management.

Absolutely the worst service I have ever had in over 10 years!

I have never been in a place that has 0 bar! AT&T should get sued for advertising that they have more bars than any other provider. Alltel has great reception in the same apartment.

never have reception problems at home in Ballantyne area. There are only about 3 areas in Charlotte that I ALWAYS lose connection - that are very consistent locations (one spot on Morehead by downtown, one spot on Sharron Rd close to Wendover). I don't like the fact that I may not get a text or voice msg for 30 minutes approx after the sender sends it to me. My biggest complaint is I go ZERO service up in the Mountains - Roan Mountains / spruce pine / Bakersville / Little switerland - and we go there every weekend, so I can't ever use my cell on the weekends up there (it's just worthless). Wish they do something about that. As I am a 24 / 7 hour IT professional the cell phone service is mandatory for me. In Charlotte it works 95% great, in the mountains 0%. But my boyfriend gets service from his Sprint cell in the mountains.

Cingular coverage in this city is ridiculously horrible. Dropped calls continously. Anyone moving to Charlotte should plan on changing cellular service or deal with the constant frustration.

AT$T is doing nothing to fix this problem. I've been suffering this"pain" 4 years. They say I'd try to switch a new cell phone. I did. IT's still the same. AT$T sucks!

Inside my apartment, I can barely keep one bar. Outside, reception is average. If you plan on living here, you'll need a landline if AT&T is your carrier unless you enjoy conducting all of your conversations on the sidewalk.

Can't use phone in house. Have been told home in a dead spot / zone. May be able to get call through with 1-2 bars, but more than likely call will be dropped. Very disgusting having to pay for service which you can't get unless you drive out of this area. Definitely will switch once contract expires.

AT&T sucks. they have known about this area and the constantly dropped called for over 5 years and still nothing. FCC needs to take control from the cell companies instead of letting them make the rules.

Awefulll!.. Dr.down Selwyn everyday to work, no signal at all when I am at the light at Selwyn and Park. Boo!

Coverage is spotty within the house. Out in Charlotte I usually get good reception except around Sharon / Runnymeade where there is a definite black spot in coverage.

Calls become scratchy and I drop about one out of every 5 calls. Coverage has been bad here for all the carriers I've had here (Verizon, Sprint, and now AT&T). The only one that worked fine was Alltel. There is a high voltage line that runs about 100 yards in front of my house which could cause the problem.

I am on the top floor of an apartment and have to stand on my balcony to get clear reception. Occasionally I'll see full signal but it disappears as soon as it shows up. At least I avoided the $400 iPhone temptation and went with the free Nokia. I'll eventually have to get a land / cable line if service doesn't improve. That's cheaper than falling on the sword and switching carriers.

Our phones (2 nokias, 1 samsung) sometimes don't even ring here - we have from 0 to 1 blip / bar reception - and that is standing outside! AT and T says there are no towers at all near here. I think The Charlotte Country Club needs to give up some land for one of those "pine tree" towers...

Only areas with trouble are in 200 and 300 blocks of Hempstead Place, where there is virtually no coverage, and in Foxcroft Rd.area of Foxcroft. Otherwise, nearly always 5 bars. Also great everywhere in NC except mountains, where it is a brick.

Barely any signal in the area. I live off of Providence Rd.West and drop calls from my home nearly every day.

Service doesn't work inside my house at all. Going outside sometimes helps but I often lose calls while standing perfectly still. My contract is up in a couple weeks and I cannot wait to switch after 5+ years!

No reception inside house. Can only catch every third word of a caller while standing in the driveway.

I have deadspots in my home. My drive to work consists of multiple dropped calls. I'd like to loose the landline but not till I locate a wireless thats more reliable.

Outside of home is OK. Inside of house is terrible!

Cingular / AT&T is the worst. The reception all over Charlotte is spotty. I have called them several times. I'm just going to switch. I'm even cancelling my home phone with Bellsouth because they are all the same company now.

I don't know if it is the Razr or Cingular / Att. I had a Motorola v551 before and it was better, but I still had bars fluctuating all over the place with both. I'm tending to think that the Cingular / now ATT towers suck in Charlotte

Used to be fine until a few weeks ago. Now, everybody in the office that has Cingular is complaining about an almost universal dip in coverage throughout the metro area.

there are about 3 mile in which Wendover, Sharon and the SouthPark area have horrible connections. Surely one tower along this route would help solve this issue. We are located well-within the city!

Even with bars flicking from 1 to Full, as soon as I enter Myers Park at Colony by H.S., or Sharon Rd / Sharon Lane intersection, I cannot make a call; I lose my call; or I can hear the person I called and they cannot hear me at all. I have reported this area to Cingular for four years. It seems to be getting worse. The reception in my Southpark home (Giverny) is also bad - - so much so that I had to get a land line for my business. I can hear them, but they say I am breaking up - - all this with Full Bars! I just am dumbfounded that we have to pay over $100 for substandard service. How is that possible?

I just moved to CrossPointe. I get no reception in my house and an occasional bar when I go outside and rotate like an antenna. Sounds like Highland Creek is a problem. Does anyone get reception?

Reception really sucks at the corner or Providence and Fairview Road, have called Cingular, they said they would fix the problem if more users called in and asked for a problem ticket to be submitted for Providence and Fairview and several parts of Sharon Road.

Cingular. One dropped call a day. Guaranteed. That should be their revised slogan. The lucky many get more than one call dropped a day. And the very lucky few get more calls dropped per hour. The other odd thing is almost all the calls that get dropped, get dropped when I have 4 bars (highest). That makes absolutely no sense. Why did my call get dropped? because I had low reception? I had a low signal? I don't think so. I had 3-4 bars. Unless those stupid bars of reception mean absolutely nothing. A placebo to make the customer feel all warm and fuzzy inside.

The Worst reception for Cingular in this area. I never had the idea of what bad reception means back in atlanta. This place sucks.

I moved from Chgo where reception was great. Here, when I am home it SUCKS! Dropped calls, missed calls and diverted calls. When I called Cingular they said - didn't know what was going on. Tower search says it should be good but... So if this is what the ad means "fewest dropped calls" it should add "with most diverted you'll never get the call".

Cingular cell service in and around the western portion of Charlotte, among every other place I drive is horrible. Consistently get dropped calls and periods no audio and / or broken voices. Pathetic service. On Wilkinson Blvd, Little Rock Rd, Rt 160, Mt Holly Huntersville Rd... Everywhere I have ever been.

Reception in the Sardis Forest Subdivision is spotty at best. On my street there is NO reception. Not just for Cingular but for other carriers as well. We drop all calls when driving into the neighborhood.

We had AT&T Loved it then came suncom service sucks as well as customer service.We switched to NEXTEL with 2 months left on our contract and just paid 2 cell phone bills.

For 6 months have not been able to get signal inside my house. Repeated calls to Cingular do no good. They offered to give free minutes, but have not seen them yet. They told me I needed a new phone. Bought new phone.. still no signal.. Wasted my money. Can someone recommend a decent company? I'm leaving Cingular after 8 years.

The reception is typically pretty good. However, whenever I travel south of Ardrey Kell I lose the call. I also lose reception on the eastern side of the I-485 loop.

Service is very poor. If driving within a 5 mile radius of the University area you can expect to drop calls in multiple locations. Talked to Cingular after AT&T purchase and was advised AT&T towers were sold to SunCom so service will not get any better. Also advised that they have more than enough towers in the university area and there is full cell coverage so there are no plans for improvements.

Zero reception in my home and for 3 solid blocks from my front door. Cingular has been great in their efforts - we have talked to many folks there, even the engineers, but all in all we have no service.

Impossibe to complete a call in my house. Sometimes reception is possible in the yard. Last carrier was Verizon, not much better, but cheaper. Carriers don't seem to care about improving signal in residential neighborhoods. If I find a better carrier signal, I will switch. How can I find a better carrier?

little or no reception from A.G. Middle School To Sharon Road, repeated calls to Cingular have gotten no response except "We are constantly upgrading our network accross the country" This area has had poor signal for over 5 years.

I bought the Blackberry 7100g as combo phone / Blackberry having switched from Sprint / Nextel. The data signal is fine and I get my Blackberry messages with no problem. I have a terrible time with phone service. Almost no signal the entire length of both Sharon Rd.and Park Road. No signal in the BofA Corporate Center (where my office is). I called Cingular three times to complain, they said last time it was "ice on the tower" and tht all customers in NC and SC had no cell service. When I told them my problem had been going on for months, they couldn't deal with it and told me I had to go into a local retail store. Boo to Cingular.

Second verse, same as the first... virtually no reception in the building, little on the grounds, better as you get back on the street.

Wouldn't you think that Cingular would figure out it would have some great business out of the Southpark / Myers Park area if they could just get folks some FREAKING reception??!

Reception is horrible in my house, the number of reception bars vary from 0 - 1 depending where I am in the house. Lot's of dropped calls due to poor or weak signal.

Reception is in and out inside my apt, I have to sit still in certain places to have an extended conversation without dropping the call or going in and out. Calls are dropped consistently in certain places on my way to and from work in the Coliseum area... ..overall, the service is mediocre. I've been with Cingular for 4 years and was thinking about switching, but the more I read and talk to others it's obvious that I'll probably have poor reception in certain areas with whoever I choose... ... so, reluctantly, I think I'll stick with Cingular. On a more positive note, customer service is always helpful and easy to work with.

Part of the AT&T sellout to SunCom. Awful experience at the SunCom office to "update our SIM cards". Took hours, had to switch to new phones, lost all stored contacts, and messages. No service in our home and we only use cell phones! First bill from SunCom was in error over $300! This is wrong. I hope there is a class action suit against SunCom and AT&T - there are a lot of angry customers ready to participate.

Being one of the 200,000 AT&T customers that got handed over to Suncom... . We have had 4 lines for several years, stuck with AT&T. Suncom's reception, customer service, and technical ability is ABSOLUTELY HORRIBLE. We will be leaving them asap, once we figure out who can provide the services we were accustomed to. If you are thinking about "Truth in Wireless" be sure to avoid Suncom. Was unaware of what really happened with the AT&T ~ Cingular merger... but dumping 200K of your customers without explaining what was to happen... Remind me to never run a business that way (which I have been unable to do professionally using a suncom network with dozens of dropped calls and poor reception).

Poor signal reception inside ( 0 - 2). Outside a little better - 3 bars. I just switched from Sprint and they where no better as I had about a 60-70% drop call rate with Sprint. I am really disappointed with Cingular's reception - I would have expected better since they have a tower faily close by per the customer service department.

No reception inside, have to walk 50 feet from house to use phone

I bought the cheapest flip phone available.. and it's doing pretty good so far. My house gets from 4-5 bars... and my phone usually has the best reception out of all of my friends. I have one dead spot when I'm traveling up Providence Road.. and that's the only one that I notice.

you get what you pay for! cheap phone not good reception. instead of complaining buy a good phone.

If I go anywhere within 100 yards away from the building, service is OK. It's just in the building and on the grounds that the reception is dead.

Reception is non-existant where I work at TIAA-CREF, and random everywhere else around the University area. Some areas in my apartment work great, others suck. Don't even know why I have a cell phone with reception this bad.

No reception at all, ever. Verizon and Sprint don't have problems but Cingular doesn't get reception at the airport.

Poor reception in this area. Calls drop or fade in and out.