Promised 4G 2 years ago and still 2G Edge only in Greenville and surrounding areas.Was this review helpful to you?
If I had 3 hands I would give this service 3 THUMBS DOWN! HORRIBLE smhWas this review helpful to you?
Moved a couple of streets over and completely lost all ATT reception. They said we could buy a $150 signal booster (despite the fact we are paying a lot of money already for no coverage).Was this review helpful to you?
I got my first cellphone 13 years ago with suncom (now t-mobile). This was before smartphones. Three years ago I got my first smartphone with t-mobile. Big mistake! Service in eastern nc is horrible! Why does T-Mobile even have a store in greenville? When my contract ran out with them, I switched to US Cellular. I am very satisfied.Was this review helpful to you?
If I could give negative stars, points or whatever other rating ststems, I would. I purchased a Note 3, because I heard the rave and whatnot about the t mobile plans. How in the blue hell, do flip phones have better Internet connections than my galaxy note3? Also, why does t mobile even have stores in Greenville if you're only providing services fit for a 1990 cell phone. I spoke with reps saying " we're currently looking to getting towers in that area?" My question is when?!?! Lord forbid, you have to go through the country. Your phone will become a paperweight. And that's heading on US 264! I didn't get service until I was almost in Raleigh. Even seen 4g! That was a first. I think t mobile shut be shut down, disbanded, and barred from Greenville. Needless to say, I As m very displeased with their services. This is the only phone service that I had that required you yo be around other Internet providers to use YOUR own Internet data. That You Get Charged For! I am turning my phone back in tomorrow and paying the ETF. I would rather pay that and get some second rated prepaid phone than deal with this company or its products again. How I see it, unless your in a true major city or metropolitan area. There is no need for this carrier's service. You better off getting better service elsewhere. Hell, keep two cans and along string because you may need it if you continue with this carrierWas this review helpful to you?
Very happy with the service, no dropped calls. I wish they had a cheaper price for the unlimited plans. Overall I could not ask for a more reliable service.Was this review helpful to you?
The "reception" if you can even call it that is HORRIBLE! I have had the same issues as other reviewers; dropped calls while sitting in same spot at home, little to no reception AT ALL, and delayed transmission / reception of text messages. I have no doubt it is my coverage and not my phone (I have Virgin Mobile prepaid) because I have used phone in other areas and it works fine. But why should I have to LEAVE MY HOUSE TO MAKE A PHONE CALL! Not worth your trouble people. I will be switching service as soon as I can.Was this review helpful to you?
I live in the Brook Valley subdivision in east Greenville. My coverage with AT&T has always been spotty at my house since I signed up with them, but the past couple months it has been terrible. I went 6 or 7 hours without a signal this afternoon, no calls in or out, texts either. I'm without a signal right now as a matter of fact. I've been on chat with their customer service and tech reps 3 or 4 times and one told me there were outages in my area and they were working on them. Please be patient. The second rep I chatted with told me my phone was faulty and I needed to upgrade and the third one told me that they were in the process of putting a new tower in my area to improve reception, but all she could tell me was it would be soon, she wouldn't say if soon meant a couple weeks or 6 months, LOL. I did finally get a $160 credit on my account from the last rep I chatted with... my early exit fee is $155, needless to say as I look at my AT&T iPhone searching for a signal, I signed up with Verizon just now, got an Iphone 4 for freeWas this review helpful to you?
Recently purchased Galaxy S3 from T-Mobile with high speed 4G unlimited data plan. But data sucks..! I get Edge speed, leave apart 3G or 4G. Called on the help desk and after spending 1 hour with them, they told me your location doesn't support hight speed data. Stay away from their data plan.Was this review helpful to you?
Currently with Sprint approaching end of 2 yr contract. Several dropped calls,and delayed text messages. Customer Service promises that Sprint will improve coverage with new towers coming to the area in Mid February. I am undecided as to what to do. I am seriously considering going to prepaid. with Straight Talk.Was this review helpful to you?