Carrier / Rating

Location / Comment

Date

Wow, where do I even start with Sprint. They have a tower 1 / 5 a mile from my house (confirmed by multiple reps) and yet, DROPPED freakin calls. All the time! Don't even think about calling in to customer service and trying to get anything done. You will get someone from a 3rd world country and 80% of the phone convo you are trying to understand what eachother is saying. I have had several carriers and Verizon is the only one that works at my house. The customer service is much better as well. I like that I can go to the local store and they take care of my needs! And believe it or not, their customer service is right here in the good ol usa. Do not get sprint! You will regret it!

Cannot get signal inside the dorm! Last year had no problem in Tyler, right next door, this year in College Hill Suites I have to go outside and walk around to find any bars at all - totally sucks.

Alltel's service here is great! I don't have any dropped calls and I always have all my bars. The only thing I don't like is the phone selections. There aren't any affordable new phone types to chose from (such as Verizon or AT&T). I hate to switch but I want a better phone.

AWFUL SERVICE! cell and customer service. You can't get anything done when you go into the stores and there is no reception on my travel route to work for at least 30 min. DO NOT GO TO AT&T! I cancelled my contract early and switched to Verizon!

I have been so impressed since switching from US Cellular to Verizon. The customer service at the Verizon Store next to the kia dealership on Greenville blvd. has far surpassed my expectations! The service is great, I've had no dropped calls thus far and they have high speed internet on the pda devices! Us cellular is so terrible. The phone selection is extremely limited. I work for the hospital and my husband works for ECU, Verizon gives us 20% off our bill each month! GREAT company. I would recommend Verizon to anyone looking for excellent customer service and awesome phones to chose from!

Good service, no dropped calls... not a problem ever!

Do not leave the city and expect to get reception! Nextel only works in town and major highways. This is a major inconvenience in Eastern NC. Not only is the reception poor, but the customer service is even worse. I couldn't find a competent sales rep anywhere (I tried 3 different stores before giving up) After my phone broke they were only willing to give me a $25 discount on a new phone after committing to another 2 year contract! Good bye Nextel / Sprint. US Cellular, here I come!

Verizon is Great! They have the latest phones, and their customer service is superb! This is a great company to have as a provider, they really care about the customer! Beware of the "agents" though, I have had a snag with a few of them and they have different return policies and have less phones than the actual Verizon store.

Very little coverage and constantly dropping calls.

Verizon is horrible in this area. Rarely can I get a call through to my wife, who travels within a 50-mile radius outside Greenville for her job. Dropped calls galore. Often, no connection; just a click-click-click. Frequently our in-town calls to each other get dropped: one of us at home and the other a block or so away at the store. Verizon's customer service is arrogant and nonresponsive. We can't wait for our contract to end so we can switch to U.S. Cellular.