Carrier / Rating

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Phone doesn't work anywhere and the store won't give me refund. This store has ripped us off on numerous occasions and for some reason my wife thought she's give them another try. My wife purchased the brand new iPhone 4 from their location and within 4 days the speaker stopped working, and a hairline crack appeared underneath the glass from what the store worker called a lack of properly applied support resin. (in other words it was a defective phone). So we ask for a new phone. What would any store in the world do at this point? They would politely issue a new phone or a refund. This store has refused to replace our phone and Russell the manager said he can't give me a refund either. They tell us we need to drive 2 hours to Charlotte so that the Apple Store can give us a new phone. We have to drive to the da%n store ourselves to swap the phone out. We've been customers with this company for 6 years at least, I was smart enough to get service and a phone (droid) from some other group. Store manager at location #1355 is named Russell, and when I told him I wasn't going to make my wife take another entire day to drive down to Charlotte and wait around while some pimply faced teenager gets time to do a return on my phone he didn't seem concerned. If you value your time or money stay away from the Hickory AT&T store. If anyone else has a similar horror story I'd love to hear it.

clear strong signal inside or out and I have never had a problem with it anywhere from virginia beach down to manteo

On Colington Island, I have 5 bars, but everyone says that I sound really bad.

In the majority of Kill Devil Hills the best I get is poor coverage, but in a major portion surrounding 3rd Street, I get NO coverage. There is sporadic and inconsistent in all areas of the Outer Banks.