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I have been with Nextel / Sprint for 6yrs. I had Sprint at first and they sucked so I went with nextel. Now that they have merged, Nextel is terrible. I get a some weird things happening with the service. Drops calls all the time and cell bars in almost all parts of the Triad area go from full to nothing. Changing carriers in a month thankfully. After having my online account broken into, I was supposed to be contacted by a Sprint / Nextel associate. Never called and I had to call repeatedly. Shows how much of a valued customer you are. Oh yeah, don't forget the hidden charges!