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I can't wait for my contract to be over so I can get a phone that will work (like U S Cellular). Nextel has had a lot of problems even before the merge with Sprint. I thought the merge would be a good thing. There have been no advancements yet. If anything the service has gotten worse. Customer service is no better. When you finally get through you are talking to someone who can hardly speak English, but there name is Bob. (yeah-right) Don't get a nextel.