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I only have one bar when I am driving inside the city limits of Wallace, NC. If I go inside any building then I lose all my reception. In the rural areas I have no reception. I have been with T-Mobile since it bought out suncom and the previous owners for the past eleven years. I also have four lines but I am ready to drop all of them because of my dissatisfication with the t-moble service. I have complained to 611 customer service on several occasions.