Coverage comments are submitted voluntarily by visitors around the Omaha, NE area.
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Two bars, signal is not dependable, called several times about the signal, Alltel gave me a fix it ticked, but no fix as yet, and suggested a $300 booster, I declined
Love Alltel service in Omaha, except downtown where no service or dropped calls is the norm. Alltel also has really great coverage throughout Nebraska and Western IA Matt in Omaha
Great reception in my home and all the places I travel to regularly. About the only places I've had a weaker signal are parts of of North Omaha and Benson. Good signal stregnth in Iowa and and most parts of Nebraksa.
There is little to no reception in this area. I seem to drop whatever caller Im speaking to any time I come in or go out of this area. Unfortunately, I live in this area.
ALLTELL WIRELESS service no longer works at 38th and Dodge Street, also 37th and Dodge Street; 36th and Dodge Street; 35th and Dodge Street. No ability to call out or receive incoming. The phone looks like it is "trying" to make a call then fails. No ring sound on incoming calls.Problems started around late October. ALLTELL WIRELESS says they have no reports of any problems in this area... ??? The previous message posted on your website regarding similar problems in this same area caught my eye. Anybody know what's up?
Have used Alltel on 2 identical wireless phones with good reception for 1-1 / 2 years. Suddenly, around Oct. 20 or so, lots of dropped calls started. On Oct. 27 unable to make or receive any calls around 38th and Lincoln Blvd, 38th and Hamilton, and in downtown Omaha, Nebraska. When someone calls, no ring-- but call rolls directly into voicemail. Nor can I make an outgoing call, the menu reads "calling" and then drops, and reads "call failed." Cannot make or receive calls in my house or outside anymore. The only way I know someone has called is when I hear the beeps signalling that there is a voice message. This continues to be the situation and it started simultaneously with both phones. This is affecting everyone in my neighborhood who has Alltel Wireless although Alltel is denying that they know of any other problems than mine. On Sat. 10-28-06 talked in person with Alltel retail sales rep at Omaha store who admitted that since Oct. 19, Alltel's signal in the mid-town Omaha area is being "interfered with" by recent changes that SPRINT has made to its towers. Asked when these issues would be resolved and she said it is unknown. She offered to replace the phone, just in case it was an "equipment issue" and then when she saw that I had had the phones for more than 1 year, said warranty had expired and I would have to buy a new phone if I wanted to find out if the problem was in any way related to equipment. When I pointed out that I had had nearly perfect service with Alltel in my neighborhood for 1-1 / 2 years and that I did not want to pay for service that is no longer available in my neighborhood or in my home, she smartly told me that I needed to "read the contract" and I would see that Alltel does not "guarantee" service in all areas of Nebraska. She advised that if I broke the contract I would be required to pay a $200 termination fee. I have been on the phone (land line) for several hours with Alltel techs who cannot resolve the mystery. After 2 hours with 2 techs, a 3d tech said that he was able to see nothing in the computer system to show that I had called before, nor could he find anything that had been "written up" about my problem by the prior techs to whom I had spoken. He did not understand why a "trouble ticket" had not been opened as of my first call on Sat. Oct 28. At this point, Alltel techs state that they are unaware of anyone else in the mid-town Omaha area having problems with reception, and that they can offer no resolution to the problem, other than to have me pay for a service that has been taken away. I am wondering if the real deal is that they have upgraded or changed their signal and it is somehow no longer compatible with the phones they sold before, but they do not want to be put to the expense of providing new ones to their customers? If anyone else reading this lives in the mid-town area of Omaha (38th st, 36th St, etc) and is having the same problems, call them so they can know that it is not just one customer experiencing this. If anyone has any suggestions that can help, I appreciate your response. If this is not resolved soon, I will never use Alltel again and will make a point of telling all of my friends and business acquaintances never to buy Alltel service.
Frequent Poor or No Reception in this area despite a number of complaints to Alltel. After several complaints with no followup by Alltel as promised, we are giving up and will try another more reliable carrier.
*Phone setting to 'Alltel Home Network', no service. Half way between Pacific and W. Center Rd streets. Note: Westside High School has very poor reception to Alltel towers 0-2 at best. My high school son's phone will go to "out of plan" roaming and gets additional charges (we have the Nat'l Plan).
This is the worst service I have ever had. I would be better off using a shortwave radio. I have not been able to complete a phone call in over a year while sitting in my home. It may take two minutes, it may take ten - but your call WILL get dropped. My wife has an iPhone 3G as well, and has the same problems. We are selling our phones, and switching to another carrier due to the terrible network.