Coverage comments are submitted voluntarily by visitors around the Omaha, NE area.
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I was outside on a hill on top of a manhole cover trying to get a bar. One of the CU employees driving by stopped and asked if I was making a commerical for a cell phone company. Really frustrated with Cingular in Omaha. Plan to go back to Sprint. They were really good compared to Cingular.
I spent a week trying to resolve the issue with Sprint and my cell phone. Cox told me it could be that my phone was listed in the 402 area code but not in Omaha. Turned out to be true, but Sprint denied that could be the case. I spoke with Joseph, Cesar, Loren,etc. at the main Sprint number, several people at the 114th Dodge location and people at the 90th Fort location. Sprint kept my phone and when it was returned it worked for a couple of days, then nothing. Took it back and the battery was dead and the port to recharge was also broken. These things were fine when I dropped the phone off. The phone is old but had been working fine. Strange timing. I have discarded my phone and will be looking for new service. I asked for comment cards regarding customer service and was told those had to come from the company and were done by phone and no comment cards were available. One person was willing to help if I extended my contract for two years. I can't consider extending a contract with the poor service and people who can not be trusted.
I get little to no reception at home or in my neighborhood. I have to talk on speaker phone because my head filters out all of the signal. My phone also constantly switches between the Edge network and 3G, which means a dropped call every single time that happens. I know this is a dead area for most phones, but I would like to switch to a carrier with more reliable service.
I had some reception problems in this area but recently things have been better. I called Cingular and I guess there is a new tower so we get good calls here (even in our basement). But traveling around Omaha things are ok. When I leave the Omaha area into Plattsmouth or Beaver Lake, Plattsmouth is Ok but Beaver Lake NO RECEPTION at ALL! I use to have Alltel and when I had Alltel they worked REALLY REALLY good. I NEVER had to worry about a dropped call. When Cingular says they have the least drop calls they weren't in Omaha.