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In the last 6 months no calls come in just shows missed calls. Can call out usually slow to do so. Called Verizon and stopped in store they tell me today we are now in a poor reception area. THERE IS NO FIX WITHOUT ADDING A TOWER AND THEY DO NOT INTEND TO ADD A TOWER ANY TIME SOON! I GOT THIS DIRECLTY FROM TECH SUPPORT. They did tell me I could disconnect at no charge as this is a coverage issue they have documented?????????????