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We have FOUR different Sprint model phones and not one can pick up a signal(even roaming). The reception has only gotten worse over the years. Both myself and my husband work in the field and travel NJ and Phila PA area. There is no longer a 20 minute block of time that our "mobile" phone will work consistently! How pathetic are these companies- the more they advertise their great coverage the worse the coverage gets! Over the years I have brought these issues to their attention and at the end of each conversation with "customer service" the responsibility has been put back on me- to go to a store and update phone, buy a new phone, etc. Each time I am informed by Sprint that their reports conflict with what is actually happening in the field. Sprint's dead spot coexist with those of Verizon in the Jackson area and in 8 years I have almost as many dead spots as those with GOOD reception. What do we do????