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Verizon as a whole has definatly changed throught the last year. Ever since the whole number portability has come about our service has suffered. I receive 1 bar at most throught my town and neighboring towns. I dont know if its because i live in a dead cell or of all of the new people that are now on the network but something has to be done. I have been a verizon customer for many years and have never experienced sercice like this. Not to mention the horrible customer service people... something has to be done.