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I have been ATT customer since last 4 years. It was good when I was in TX. Since last year, when I moved to Newport, connection has been worst at its best. I have been cursing ATT since last year. I rarely get calls when I am in jersey city. Its bit better in NYC, but still not good. I want to change to Verizon, hope its good though.

There is no service around Harborside Financial Center. I cannot make, receive any phone call in the building. People who has Verizon have no problem with iphone.

Horrible experience I am having with AT&T. Opting for another service provider of course. Whatever people have written about AT&T above is certainly TRUE. Bye bye AT&T.

Reception bars suddenly change from full to no coverage. Even with full coverage, calls often drop or voice quality is poor.

My bars go up and down for no reason. When it's raining, my reception sucks! Also, what's up with all these dropped calls?? Are you joking me AT&T?? Going to Sprint and getting my Evo 3D!

No Reception at my home. Calls going directly to voicemail or give false ring to callers..missed so many important calls... Stupid service..go them hell.

The above reviews leave nothing to say. The reception quality is the pits! I get 100% coverage in a third world country like India! AT&T is fleecing the customers for using the iPhone. Their $15 / month data plan is of no use at all in Jersey City where I work. I have a colleague who uses T-Mobile, pays less and gets excellent coverage. AT&T SUCKS BIG TIME!

I use the iPhone 4. It has the worst reception here in Exchange Pl. Jersey City. My Phone battery drains off as it keeps on searching for network. I cant accept any calls when I am in office. If I have to use my cell phone, I have to go down and outside my building to use it. I have been At&T customer for 2 years now. But I hate it now, and to break this stupid contract of theirs I need to pay $250. Please dont use AT&T.

I stay near Hamilton park on the 2nd floor. If the phone is near the window, I see the bars fluctuating from 1 to 3. If I move to my kitchen, I get nothing. Even when sitting near the window, call quality is extremely poor. Sometimes when I call friends when I am walking outside, I see 5 bars, but it is difficult to make out what they are saying, as if the signal is compressed beyond recognition. I plan to sell my phone, break the contract and switch to Sprint or Verizon.

Horrible reception at Exchange place next to Goldman Sachs, right across from ground zero / hudson river, prime financial HQ and buisness hotspot. How could ATT ignore this area? I have had ATT for 10 years now planning to give it up.

I can't use my phone in my own home. Calls are patchy, and dropped on CONSTANT basis. Almost every call is dropped, people can't hear me on the other end. All I can use it for is txt and email, useless as a phone... .calls are dropped in the middle of Manhattan, too.l I rely on this phone to find a job and this horrible service already cost me several interviews. I have been AT&T client for 7 years, and services progressively got worse, while fees just got higher. I called and of course got "no problems in the area" response after 30 minutes on the phone second week in the row. AT&T lies make me so angry! If AT&T wants me to pay my bills on time, it should be in its best interest to fix these issues for me, so I can interview and get employed. MY unemployment directly affects AT&T, yet AT&T is telling me to buy some sort of attachment, or charge me a fee for leaving, while being responsible for sh*tty service. AAAAAGH!

The reception signal is terrible. iphone 4 is even worse (if not worst, although I can not find another worse than iphone 4). No signal at all.

ATT reception in newport area is Abysmal! constant call drops very very poor reception and reception is not constant. A good tower can be a dropped call within seconds. In apartments, on roads,everywhere in this area AT&T signal reception is the worst.

I've read the other comments and have to agree. It's utterly ridiculous how bad AT&T service is in the Jersey City area... at least along the water. I don't know if it's only an iPhone problem or not, but just having moved up here I can only say I'm severely disappointed. Not being a New Yorker, you certainly here a lot of bad press about the poor service on the iPhone in Manhattan, but working in Manhattan and living in Jersey City, it's not even comparable... Jersey City is seriously terrible. I love the iPhone but may have to leave it for a different service. The iPhone can be a great gadget, but if ou can't use it as a cell phone what's the point. At times I can talk to someone where I have full 3G service and will instantly lose their call, then it jumps back to full service. A 5 minute call can honestly drop 4 times... pointless!

Is anyone else having problems with AT&T in the Newport area of Jersey City lately? I have an iPhone 4, and just a few days ago (July 14, 2010) my reception, which had previously been 5 bars, now constantly falls to one or two bars or switches to Edge. It's so dramatic, it's almost as if a tower went down. This has nothing to do with the iPhone 4.01 update (which I have not installed).

I used to have 1-2 bar and poor call quality. Now it says no service. I'm not sure if anything to do with new users from iPhone 4G. AT&T sucks in Newport.

No reception at all. Making or receiving calls is impossible.

Short version: Do not get the iPhone in JC- AT&T service renders it useless. Get a iPod touch if you really like the iPhone and stick with Verizon. AT&T is the worst service ever. Period. Long version: I've been with all the major carriers and AT&T is by far the worst connection ever. I switched from Verizon to AT&T for the iPhone. Biggest mistake ever. It is not worth the iPhone. The service is so unreliable and spotty in JC. When it works, it is flat out amazing. Problem is that it rarely works. So 90% of the time in JC you end up with a iPod Touch with a $80 / month fee. The other 10% of the time it works. At work in NYC, the service is improved, but again, the connection is spotty and unreliable at work. AT&T and the iPhone have changed my life- I've gotten yelled at by bosses because calls didn't get through, gotten yelled at by the gf because calls didn't get through, missed out on hanging out with friends because calls didn't get through. And I pay $80 / month for a iPod touch. Life-changing. My recommendation to you is to AVOID AT&T, even at the cost of not getting an iPhone. If you want a iPhone, hope that Apple releases a Verizon version this June. Or stick with an Android phone on Verizon and get a iPod touch. Really. I will wait until June this year and the second the WWDC announcement for the new iPhone finishes, I will CANCEL my AT&T service and sign up with Verizon where one of two things will happen: 1) I will buy a iPhone OR 2) I will buy a Nexus One, HTC incredible, or whatever latest Android handset is available. 3 more months of a iPod touch with a $80 / month fee.

Virtually no coverage at all and if I have a call it drops. When I call AT&T all I am fed are lies. When you speak with any customer service representative or a manager the story why there is no coverage changes each time. I was even told one spring that it was the blooming trees that was creating the problems. The fact is that there are not enough cell towers or enough digital packets for the area. In addition, AT&T does not allow anyone to speak with upper management to discuss these issues and calls to the FCC have resulted in zero being done.

It was the worst mistake I made when I bought IPhone (with ATT connection) in this area! Wanted an IPhone for so song and eventually when I got it I realized I am more frustrated than ever. Almost every call drops. If you are lucky, you would be able to make a call once in a while but rest assured it will be dropped in between the conversation. You cant rely on this service and it is frustrating that ATT has done nothing even when they know about these problems (Guy at ATT store at newport mall told me this ) Please if you want to save yourself from a lot of frustration, dont get ATT, and wait for IPhone to tie up with some other network

ATT does not work in this building or around here, very frequest call drops, almost every call drops..in the entire Exchange place area

Absolutely terrible service. No data and constant dropped calls. I don't even bother answering my phone when I'm in lower jersey city. If I do I'm guaranteed a dropped call withing 10 seconds.

Very glitchy reception. Can sometimes get 5 bars but it often jumps down to 1 bar quickly. Incoming calls often missed. Usually drops calls. Worthless for voice service in the apartment, but okay for data service if you're patient. Works reasonably well outside, but only in some areas.

Worst carrier ever, DO NOT GET AT and T. Almost every call I make drops in the middle or Fails out. Freaks me out as this happens in middile of a meeting / conference! AT and T should fix it, paying so much money on this is worthless!

By far, the worst cell phone service provider I have seen. I have co-workers that have T-Mobile and Verizon, and there phones work reliably and all of the time. AT&T can barely provide phone service. I rarely have 3G service in the area. Calls always fail. Calls always drop. DO NOT GET AT&T if you are in this area. The iPhone is not worth it. If you want the iPhone and you are in the area, hold out until Apple dumps AT&T. They will, and it will only profit them. If they dump AT&T and go to Verizon, AT&T will go down the tubes, and Verizon will only gain from it.

Tried to make a call more than 10 times before to decide to use a land-line phone.

Reception for AT&T is absolutely terrible. Most times when I place a call, I receive a "Call Failed" message. Lately, it seems that "Call Failed" is all I see. My phone is in perfect condition, as is the second iPhone that I tested it with. DO NOT get AT&T if you are in or around Jersey City area. Service is terrible. It is criminal that AT&T charges for service when they do not actually provide it.

My AT&T phone got good reception when I lived in NYC, but now that I have moved to Jersey City it is terrible. It drops calls and even when it works, the reception is grainy. I'm planning to switch carriers.

Not consistant, comes and goes with the wind. AT&T not so good. Always had perfect reception when I was with Verizon.

Reception is terrible. I can barely get 3g service and when I do, I can rarely make a call and sustain it for more than a minute. This service is horrible.

Reception is excellent, but call quality is poor, dropped calls, hissing, garbled voices, sometimes the sound cuts out. Calls sometimes are clear when your face is pressed against the window. Is this AT&T's business model? Fix it

My phone drops calls almost every 10 minutes, without fail. The signal is chaotic, jumping from full 3G to nothing without warning. I have tried 4 different phones from the iPhone to an old Nokia (brick style) with no luck. I have complained repeatedly to AT&T who have given no help at all, the calls are dropped even when on the line to customer support. I believe that this is a dead zone for all AT&T customers. My roommate has Sprint and has no problem at all though.

3G and Edge virtually non existent in Jersey City near the water.

Outdoors along the Hudson river, reception is poor and well below average - maybe 1 bar. Inside the buildings, forget about it, reception is near zero. Web surfing speeds are very slow, essentially making the web browser useless. I tried taking my iPhone 3G back to AT&T because of the bum service. They would NOT take it back or provide a refund because they claim there is "adequate" service in the area. My advice is do NOT buy an iPhone if you live / work in Newport. You will not be able to receive calls reliably, and dropped calls are a serious problem. Also, AT&T has the worst customer service, and they will not take a return.

Unbelievably bad service in Jersey City and in Newark. More bars in more places has yet to find it's way to the Garden state, apparently.

5 bars to none, 5 to one, 5 to one... ..up and down for the last month in the exact spot without moving. It's getting ridiculous. I can understand no reception but to have full bars down to none, this is ridiculous.

People must realize, that reception DOES depend on the model and quality of phone. My Ericsson Z520A does very well.. but my Motorola V551 blows chunks. I was lucky to keep 2 bars on it. Reception DOES drop to 1 bar at random times, but in general, I get 4-5 bars very consistently. There are a couple of dead-zones in the JC area. Notably along the road into Liberty State Park. Outdoors, my reception is 5 bars, nearly always. Again.. I strongly attribute this to the phone I'm using. I'll never go near Motorola again, because of this.

i luv my phone but the reception in my house is awful. even my roommate gets crappy reception! I an in a populated area.. why NO reception??... I constantly have to move around my house to find a signal!

I lived here for 2 years and never got any good service using Cingular in my apartment. I lived on the 20th floor and faced south. I had to stand by the window anytime I wanted to use the phone, and I still got horrible service... dropped calls, voice cuts in and out. It was very frustrating.

I have Cingular and live on the lower floor of the new Shore condos. I only get service (about 4 bars) when I stand close to the balcony door or actually on the balcony. Otherwise, I get sketchy service everywhere else in my condo. The farther away from the balcony door, the worse it gets. The phone is completely useless about 10 feet away from the balcony door.

Coverage is pretty good. FYI, Cingular has coverage underground in the Pavonia-Newport PATH station (phone gets 4-5 bars underground!). They must have integrated it with the Public Safety radiax. This map is definitely missing a lot of tower sites in Jersey City. My building has a tower, and I can see at least 5 more cell sites out my window, and none are pictured in the tower map. I used to be a T-Mobile customer, and thought coverage was pretty good in downtown JC.

Hate Cingular - it has poor service all over Jersey city. I drop all my calls within 3 minutes.

No reception inside home. Lot of dead spots near Newport mall, BJs etc. Very huge call drops. Don't go for Cingular.

live on one of the middle floors and reception on Cingular network is spotty at best. Sometimes I will have perfect reception and then for a couple hours no reception at all. Verizon gets best reception in this area (through friends' phones)

The advertisement with Cingular in UNTRUE. I get dropped calls, poor signal and reception inside the apartment all the time. This became very apparent when Cingular took over my previous service, AT&T Wireless. The only advantage with Cingular is the roll-over minutes. It's very pathetic since Jersey City is just minutes away from Hoboken, Newark and New York City where reception and signal is better than average.

My phone is not ringing even though I have a 5 bar signal strength. Cingular said that they were OK with the network. That's not funny at all. I paid at least $70 per month and the damm phone is sitting on the desk without functioning.

the reception of this phone has steadily gotten worse over the past 2 months I've had the phone. I used to be able to talk for 20 minutes and the signal would drop. Now the signal drops after 2 or 3 minutes. The signal will drop for no reason even when I'm not moving from room to room.

Cingular is awful. The phone doesn't even ring in my apartment. I have to go out my building and down a half block to make a decent phone call. T he service has actually gotten worst over the last year. I even got a new phone but to no avail. I'd recommend tin cans on a string as a better alternative.

My reception gradually declined after February of 2005 and now is at Poor to No Reception from inside my Apartment. If I go outside of my apartment I get more bars but the sound is still very poor. The more bars from out side of my apt. is always fluctuating. What gets me is that before switching over to Cingular, I did a 30 day try out, and the reception was acceptible around December of 2004.

Cingular has done something with the network in the last year that is unbelievable! When I used TMobile's network service sucked and either I couldnt make / receive calls or they would drop at random.. Now with the new Cingular everything is perfect, elevators work, basement works.. I guess they are really raising the bar.. And I heard Cingular is getting channels from TMobile now so service is only getting better.. I recommend!

i have an old at&t / nokia phone when they went to cingular... ..sucks... .. no bars and I have to stand still to make a call or go to the park on ogden ave and stand still to make a call and it wont work in my room... .but I will have full bars for a moment then they go away... i want to get a new cell phone... .what is the best for the jersey city heights area? any recomendations... .. please please

I liked the phone and deciced to switch to Cingular because only Cingular offered this phone. I could not dial out half the time and when I did either I could not hear people or they could not hear me. I went back to Verizon which works 100 times better.

Poor reception around Jersey Ave and 3rd St. in downtown Jersey City NJ - don't blame the Razr phone! - it's great anywhere else in J.C. and Manhattan.

Service is great around here.. Got this phone with dual band technology that works a lot better than the old one only PCS. No dropped calls and circuits available every time I need. And Verizon sucks around here.. not sure if it is the phone or the network, maybe both..

Bars are high, but that does not translate to good call quality. I have been having trouble receiving calls for a month now. They are either dropped (goes directly to my voicemail), loaded with Static hiss (the caller is almost inaudible) or totally blank (no sound from other side of the phone). Cingular customer service SUCKS! BIG TIME!

Cingular coverage is like a wave of air it comes from full to zero in no time. Cingular customer service is worst.