Most of the time I have no trouble making calls but every once in a while I lose all reception for anywhere from 5-20 min and can't make any calls. I've had my phone for 4 years and it's always been great except in Rockaway.

Making or receiving calls in Rockaway are pretty much non-existent. If I am lucky enough to be able to make or receive a call, in about 1 or 2 seconds the call is dropped. I complained to Verizon about this problem, they said they would look into it, and about a week or more later I was told that the Rockaway area does need more cell phone towers, and that will be built in about 3 or 4 years, which I think is shameful. With the money they make why can't they build the necessary towers now, so we can all have good service. What a joke that they have a TV commercial about Verizon not having any Dead Zones! I am an older woman, and I certainly hope I will be around when the towers go up. I am seriously considering breaking my contract, and signing up with AT&T. Everyone I know who has them, are a whole lot happier than I am with my service.

Pitiful reception from home. If I even want a fighting chance to be able to call out, I must go outside. Even then, I'm playing russion roulette. At critical times when I've needed to make a call (like in Parsippany near Rt. 10) I've had my call dropped and unable to re-establish any connection. To say the least, I'm frustrated. Wife has Verizon with no problems. I'm switching...