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This service isn't so bad in the city but in buildings and all around my area of Stratford / Lindenwold it sucks! T-Mobile is affordable but craptacular service. My partner has AT&T and his service works in my area and apartment. I think I will go with them next even though I am weary of all the hidden charges. The phone was also a piece of crap and died on me a bunch of times. It also had some strange sound issues. I had to send it back and get a new one two months after I got my service ad the new one is still pretty crappy.
I just got AT&T service recently and let me tell you the reception is awesome atleast compared to tmobile which sucked. The secret being that wherever AT&T network suffers Cingular takes over and you can see the network bars in full force bringing a smile on your face. Also, one more place where T-Mobile sucked was on Blackwood - Clementon Road where in my case Cingular takes over and you get full network reception.