T-Mobile
(4 stars) |
Eubank | Gibson,
Albuquerque, NM 87123 |
It's not perfect service, but I've seen plenty of Verizon customers suffering with shoddy service while I'm solidly connected. It works almost all over New Mexico, and their customer service is usually very quick to call me back. Keep in mind that most of the reviews here are from before 2013. I've had a great experience with them for the past few years.
Was this review helpful to you?Sprint
(1 star) |
Lomas | 2nd St.,
Albuquerque, NM 87102 |
Downtown reception is horrible, in fact most of Albq service is bad. Downloads suck. Got my best reception at Navajo Lake, WTF!
Was this review helpful to you?Cricket
(0 stars) |
Central | Coors,
Albuquerque, NM 87105 |
Cricket used to have good service, but since they sold to AT&T their service sucks. And their customer service is even worse. They are rude and they lie to you they tell you they will call you back and never do. They such bigtime!.
Was this review helpful to you?T-Mobile
(2 stars) |
Unser and McMahon,
Albuquerque, NM 87114 |
Alot of dropped calls and dead spots everywhere! It's affordable but you get what you paid for!
Was this review helpful to you?Cricket
(4 stars) |
Abq Uptown | Louisiana and I 40,
Albuquerque, NM 87110 |
Love saving money... affordable phone bill huge plus. Mike at Cricket store on Menual has incredible customer service, is patient and very helpful. This is the 2nd phone same model I'm testing... the 1st phone did not drop calls. 2nd phone says "service unavailable" dead zones paseo &I-25... then again on tramway exit off I-25 drops call. I got service in Socorro and all over the rest of city.:)
Was this review helpful to you?T-Mobile
(4 stars) |
Major Ave.NW, Adobe Nido B&B | 12th and Candelaria,
Albuquerque, NM 87107 |
I live in an adobe house with tin roofs, a wireless nightmare, and as I watch people with all other phone networks suffer in our house, T-Mobile has always worked very well here. Always 4G, not always LTE. They have been working on the towers over at this intersection for more than 4 weeks, (October / November 2014). Verizon is so bad here that I had to drive 2 miles away just to initialize my sis-in-law's new Verizon phones. She lives in old town ABQ and her phone only works AT ALL in a few spots in her house. Why she hangs with Verizon is beyond me.
Was this review helpful to you?Verizon
(4 stars) |
Kathryn SE | Yale SE,
Albuquerque, NM 87106 |
Have had very problems from Verizon and no dropped calls. Very helpful with problems.
Was this review helpful to you?Sprint
(1 star) |
San Pedro NE | Paseo Del Notre,
Albuquerque, NM 87113 |
I've been a Sprint Customer for nearly 12 years. I would give them a decent rating if I still lived there. However, in the ABQ area the cell phone coverage and data coverage is beyond horrible. I don't know how to describe the frustration of dropping calls, not being able to send text, not receiving calls or trying to look something up on the net (web surfing is slower then the dial up dates). They should not be charging for their service in this area but they tell my family that they have great service here. My wife said it best; "We better switch providers as Sprint is effecting our relationship.
Was this review helpful to you?Cricket
(3 stars) |
Unm | Central Girard,
Albuquerque, NM 87106 |
I can't compare to other services, Cricket is cheaper than other services, but I do get dropped calls, I do have dead zones in certain areas in Albuquerque in places where everyone else with different services have many bars. frustrating because this includes work place. There are also places that I have more bars than other people with different services. At times, my texts don't go through and I don't receive others and phone doesn't tell me anything. And data is slower than other people with other services. Because of price and because AT&T it is tempting to keep cricket. But because of needing phone service at work place or the drop calls come at wrong times and texting. I'm going to try out Verizon prepaid and than compare.
Was this review helpful to you?MetroPCS
(5 stars) |
Albuqeurque Nm,
Albuquerque, NM 87104 |
Service is so amazing have 4G loads quickly and runs even better. Love the amazing service of metro pcs
Was this review helpful to you?Sprint
(1 star) |
Nob Hill,
Albuquerque, NM 87106 |
My Sprint service is by far the worst it has ever been. For the past ten months they would tell me to wait for the tower upgrades but they nothing has gotten better. My calls get dropped numerous times a day and I have to stand in certain parts of my home to keep decent service. Even though my calls have been dropped several times while talking to the Sprint Technical Support technician, they refuse to let me out of my contract and offer me a $10 credit. I am fed up and feel trapped by sprint.
Was this review helpful to you?Sprint
(0 stars) |
Ventana Ranch / North West,
Albuquerque, NM 87114 |
Horrible. I was suckered into joining a family plan by Sprint. (My family is wonderful) Sprint has been a frustrating experience with no reception. Looking now to get out of this mess.
Was this review helpful to you?Sprint
(1 star) |
Constitution | Washington,
Albuquerque, NM 87110 |
Moved to ABQ from So CA last month. From the day I got into ABQ, I've had problems with internet connections. Internet connection was spotting at best throughout the city. Unable to use navigation apps consistently, which I have to depend on. I have contacted Sprint almost on a daily basis. Last talked to Jackie Supervisor for Accounts. She was rude and condescending. I am requesting waiver of early termination fees as Sprint service here in ABQ is poor in regards to data. I need a service which will provide consistent access to internet. I have been with Sprint since 2010 in So CA. Never had a problem with service nor a reason to contact customer service. Now that I need to relay on internet access, I've received unreliable service and poor customer service.
Was this review helpful to you?Sprint
(5 stars) |
Comanche and Tramway | Montano and Eagle Ranch Rd. ,
Albuquerque, NM 87111 |
Finally 4g lte reception along Tramway,I did a speed test and was getting 27 mb download and 9 upload, Amazing! Finally sure signs that Sprint is moving forward. I was also able to get 4g in the area of Eagle ranch road from about Montano Northbound for about 1.5 miles then signal fades, I was able to record about 3 mb download, not the greatest but for now it should only get better. It's been a long wait, hopefully itwas worth it!
Was this review helpful to you?Sprint
(4 stars) |
Central and Eubank,
Albuquerque, NM 87123 |
I finally am receiving 4g lte coverage from Sprint. I was driving home yesterday and my son told me, I have 4g on my phone, I did look down at my phone and sure enough I was receiving 4g signal. It's almost the same footprint of the wimax signal. But the signal soon faded once you heading westbound passing San Mateo Blvd. I'm sure Spring is testing 4g in area and hope Albuquerque lights up around here with 4g soon.
Was this review helpful to you?T-Mobile
(5 stars) |
5151 San Francisco Rd.NE,
Albuquerque, NM 87109 |
I had Sprint for 2 and half years and it was the worst service ever! Shoot I'm pretty sure Cricket is better than them. Anyways, I switched over to T-Mobile and I am beyond satisfied with their service. I have 4g lte everywhere I go and their data speeds are fast. Sprint is a joke because back in 2012, I was told lte was going to be out soon and not once have I gotten lte. My calls kept on dropping, texts didn't go through at times, and I couldn't watch Youtube videos or load a web page. I recommend T-Mobile because they are basically the same price as Sprint but they actually have a network that works great! Thank you Tim Tebow for influencing me to switch!
Was this review helpful to you?Sprint
(5 stars) |
San Mateo and Gibson,
Albuquerque, NM 87107 |
For all you Sprint cry babies out there Sprint now has the first wave of LTE in Albuquerque, go to the surround streets near the airport, montano and coors, and downtown area all have been reported and I personally have took my device there and yes Sprint is slowly turning on one tower once it's complete. I talked to centurylink and Sprint officials, now the whole 4G LTE upgrade will be fully complete in June 2014 and this will include the ABQ metro area! Sprint is currently broadcasting in 1900ghz LTE band 41 signal.
Was this review helpful to you?Sprint
(1 star) |
Paseo Del Norte and Golf Course NW | Paseo Del Norte and Golf Course NW,
Albuquerque, NM 87120 |
After looking at the Sprint coverage map for Albuquerque Westside, I can see why the service is so bad--there are only two towers covering Cottonwood Mall and south to I-40. Also, there are rumors going around about Sprint upgrading their ABQ service to LTE, but that is not in the forseeable future. Most of what ABQ is seeing now is 3G 'equipment upgrades' which probably equates to installing the newer equipment from the LTE upgrades in other states to ABQ. If you decide to purchase a VM phone or Sprint service, and live on West-side, make sure you keep your 30 day return receipt and note phone and data reliability. My experience has been marginal to bad, but I already spent over $1,000 for three phones, which apparently can't be switched to any other service--even though I paid for them. Arrgh.
Was this review helpful to you?Sprint
(1 star) |
Coors and Paseo Del Norte,
Albuquerque, NM 87120 |
Switched from Verizon because of plan cost and data limitations to Virgin Mobile, about two years ago. Initially, VM signal at my house was marginal, but useable. The low signal caused the phone battery to last only a day. When I have been out of town, in Phoenix or San Francisco, the Sprint network there is great, and the phone battery lasts two to three days. In the last few months, phone coverage on the West side has gotten substantially worse. There are times when phone just won't work from my house at all. The phone might show 3 or 4 bars, but it won't connect a call. Not sure what is going on. Hopefully, Sprint is in the process of upgrading towers to LTE, which is the rumor. Not going to stick with VM, which has a 'reasonable' cost for 300 minutes talk, and unlimited text and data for $30 / mo, much longer if service doesn't get better.
Was this review helpful to you?Cricket
(4 stars) |
Tramway | Central,
Albuquerque, NM 87123 |
I've been with Cricket for about 8 years. When I first started with them, they were the only cell phone carrier that offered unlimited talk time. When smart phones came out, they added unlimited text and data, no contract required. I don't travel around the city as much as I once did, but two of my friends stop by, one has Verizon and the other has Sprint and I am frequently he only one with any bars. The other big attraction is that my bill is lower than either one of theirs. My friends both plan to change when their contracts are finished.
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