(2.6 stars)
(2.3 stars)
Sprint
|
West Side Albuquerque | Unser / Tower,
Albuquerque, NM 87121 |
December 08, 2013I have been a Sprint customer for 5 years. Network reception has gone from bad to worse. Renewed one of my 4 Iphone 5 contracts 5 months ago because the sales person told me Sprint wase finalizing upgrades to the ABQ Cell Towers -DONT BUY THEIR LIES!- Bunch of crooks, that's what they are. :(
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
Montgomery | I25,
Albuquerque, NM 87107 |
December 07, 2013FOR ALL YOU SPRINT CUSTOMERS WHO CRY LIKE BABIES CAUSE YOU DONT HAVE 4G LTE... ... HERE IS A LINIK TO THE AREA OF ALBUQUERQUE AND WHAT TOWERS BEING UPGRADED! quit crying and have patience. Verizon customers went through the same exact issues Sprint is having in order to deliever 4g lte, and infact Verizon is having network issues right now... ..so in order to provide the best customer experiernce they have to do this so you all can QUIT COMPLAINING. I just went to clovis NM, and I love the 4G lte and its great! google search Sprint 4g lte albuquerque and clock on the first one that says Sprint network enhancements and upgrades in Albuquerque, NM there is 43 Tower Upgrades in the city right now
Was this review helpful to you?0 out of 1 people found this review helpful.
Sprint
|
Cottonwood Mall Area,
Albuquerque, NM 87114 |
November 21, 2013My service for the last 2 years has been much worse than people I know with other carriers. 2 to 3 bars usually right in town and sometimes 1x. Sprint has told me twice that 4G LTE service would be active here in the ABQ Metro area in a few weeks but that time has come and gone. Pretyy dissatisfied with the cellulasr service in Albuquerque, NM.
Was this review helpful to you?4 out of 4 people found this review helpful.
Sprint
|
San Mateo and Montgomery ,
Albuquerque, NM 87107 |
November 06, 2013excellent speeds I'm getting 1.67 MBPS and it's wonderful I was near movies 8 the other day watching YouTube and the video resolution is amazing crystal clear on 3G. Been told 4G LTE upgrades are underway. Been with Sprint and love it! Don't go to other carriers Sprint is the real deal.
Was this review helpful to you?0 out of 6 people found this review helpful.
T-Mobile
|
Coors Blvd. | Montano Rd.,
Albuquerque, NM 87120 |
October 24, 2013Great coverage anywhere inside of Albuquerque! And since they've added 4G LTE to the metro area, my data speeds are phenomenal! I honestly cannot believe anyone else would stay on a contract with a carrier that charges them up the wazoo for the same, if not worse, coverage than what I get, AND with unlimited unthrottled data!
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
Rio Bravo, University,
Albuquerque, NM 87106 |
October 11, 2013Extremely dissatisfied with Sprint. Connection is slow or non-existent. Dropped calls on a daily basis. Tells me I'm "roaming" when I'm still within city limits of Albuquerque or Rio Rancho. WTF?
Was this review helpful to you?5 out of 6 people found this review helpful.
Cellular One
|
Coors | Montano,
Albuquerque, NM 87120 |
September 26, 2013Verizon service is unusable once you cross Montano to head up to Volcano Vista. We live in Montecito and you cannot make calls, text or use the net. I wish I had another option
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Lousiana | Lomas,
Albuquerque, NM 87110 |
September 26, 2013I have had Sprint for about 5 years, but when I moved from Missouri to Albuquerque, the service has been TERRIBLE! I use a lot of data on my phone so unlimited data is good. The speeds, however, render the phone virtually worthless. Since the S3 doesn't have a WiMax antenna in it, Sprint's "4G" doesn't work. Most places around ABQ, I can get 3G, but in other places (like driving across Lomas), it's 1x or nothing. I ended up buying a Verizon Jetpack Mi-Fi device just so I can get some use out of my phone. It's stupid that I would even have to consider doing something like that and carrying around a second device with me just so I can use my phone the way it's designed to be used. Not to mention, it's another bill that I shouldn't have to pay. Verizon 4G speeds are wonderful. Sprint, meanwhile, charges $10 / month / phone for their "Superior Wireless Experience" fee. I have never once had a "Superior Wireless Experience" and it is absurd that that's what they are charging every user $10 / month / phone for. I called Sprint to have them take off the $10 fee from our phones. They gave me a 1-time credit of $20, but I still am required to pay the fee every month. Forget watching NetFlix on your device or even a freaking YouTube video. Sprint data in ABQ is the absolute worst. -Rick
Was this review helpful to you?8 out of 9 people found this review helpful.
Sprint
|
Juan Tabo | Comanche,
Albuquerque, NM 87111 |
September 21, 2013I have been with Sprint for about eight months and am extreme dissatisfied. Text is always fine but calling is spotty and the data speed is a joke. What is the point of having unlimited if I can't even load a web page. I was told by Sprint that they will have 4g by October. They better because I'm about ready to bail and go with someone else.
Was this review helpful to you?7 out of 7 people found this review helpful.
Sprint
|
Downtown ABQ,
Albuquerque, NM 87107 |
September 04, 2013I have been told that el paso, clovis, and las cruces are all experiencing 4g LTE in the testing phase and some in the launch phase. I have been told by some folks that Sprint has to finalize its 4G LTE in the ABQ / SF area once all is approved and final. Sprint can turn on LTE in ABQ. HOLD ON folks we are only weeks away from LTE in ABQ.
Was this review helpful to you?2 out of 5 people found this review helpful.
Sprint
|
Lovelace Womens Hospital | Montgomery I25,
Albuquerque, NM 87107 |
August 23, 2013I'm picking up LTE once and a while then it reverts back to 3G. A Friend of mine who works for Sprint told me there are testing the towers and installing new ones which is a lengthy process. There is 4G Wimax in the Albuquerque area only in Mid Town,Uptown and Downtown. Speeds are really fast! The 3G has improved and is much faster! I won't go with Verizon T-Mobile or att! Sprint is the real deal! Get sprint! I only get low bars when I get deep into Rio Rancho or bernalillo most of ABQ IS FULL BARS FOR ME!
Was this review helpful to you?3 out of 3 people found this review helpful.
AT&T
|
Paseo Del Norte | Ventura,
Albuquerque, NM 87122 |
August 17, 2013I can not locate any towers in zip code 87122. My reception is terrible to non-existent most of the time. Is there anything that I or someone can do about the louse reception in North Albuquerque Acres and Sandia Heithts?
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Acadamy | Wyoming,
Albuquerque, NM 87109 |
August 15, 2013This is a dead zone for Sprint, right in the heart of Albuquerque. Internet speeds are very slow. Sprint has provided a signal booster for our house, but as soon as we walk out of the house our phones are dead. I see ads every day for Sprint 4G. For three years Sprint has been saying it is coming in 3 months. Any news about 4G?
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Ladera,
Albuquerque, NM 87120 |
July 25, 2013From reading below all services seem to be bad here in Albuquerque. They probably need to add more towers. Sprint service is very slow, their wifi is even worst... I am not impressed at all! I've been with them for about two years but haven't been satisfied... but when I read about other phone services everyone seems dissatisfied.. When is Sprint going to 4G? they are way behind the program...
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
Zuni | San Mateo and Zuni,
Albuquerque, NM 87108 |
July 13, 2013I've had virgin mobile / Sprint for two months. Their coveage is horrible not just at my house but all over town. Most calls are dropped. Data is slow. And this new iphone 4 I bought from virgin is about to become an ipaper weight because they won't unlock it so I can go to another carrier. If you are thinking of getting virgin / sprint don't!
Was this review helpful to you?9 out of 9 people found this review helpful.
Sprint
|
Rio Grande Blvd. | Candelaria,
Albuquerque, NM 87107 |
July 04, 2013Reception is spotty, some days fine, other days I can't keep a call going for more than 30 seconds. I have been with Sprint for years and their Customer Service has been outstanding. They have really worked with me to improve reception but I still have good days and bad days. The only consolation is that I hear the same thing from people using other carriers in this area. This is a very populous area, however, so there should be better connectivity regardless of carrier or phone type.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Rio Grande | Candelaria,
Albuquerque, NM 87107 |
July 04, 2013Reception is spotty, some days fine, other days I can't keep a call going for more than 30 seconds. I have been with Sprint for years and their Customer Service has been outstanding. They have really worked with me to improve reception but I still have good days and bad days. The only consolation is that I hear the same thing from people using other carriers in this area. This is a very poulous area, however, so there should be better connectivity regardless.
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
98 Th and Central | 98 Th and Central,
Albuquerque, NM 87121 |
May 03, 2013you people dont know ur butt from a phone,ive been trying to activate a boost mobile 3g phone for over a week now and its still not done,now ur telling me I'm in a bad 3g zone and I have to leave the comfort of my home to go to a good 3g zone to get my phone activated,what kind of carrier are you,i am so unhappy with boost mobiles reps. its not even right,their c.s.r.'s suck and dont know jack! hell I could do a better job than they could thats for sure,im computer litterate and have good common sense,they hire mostly foreign people who are hard to understand and dont what the hell they are doing,i mean CLUELESS !
Was this review helpful to you?4 out of 8 people found this review helpful.
Sprint
|
Paseo Del Norte | Tramway,
Albuquerque, NM 87122 |
April 23, 2013Horrible data speeds. Unlimited is irrelevant when top speeds are around 100 kbps. Things don't improve much around town. Paid the "get out of Sprint" fee and dumped the terrible service.
Was this review helpful to you?5 out of 7 people found this review helpful.
Cricket
|
Constitution | Eubank,
Albuquerque, NM 87112 |
March 22, 2013Service is pretty good, 4G is dependable, and the people that work at the store are really friendly! Phones are too expensive though. :(
Was this review helpful to you?3 out of 4 people found this review helpful.
Cricket
|
Academy | Burlison,
Albuquerque, NM 87109 |
March 07, 2013I've seen a lot of comments about poor service with several different carriers and it looks like it just might be the air up here or something. Cricket seems to be no better or worse than higher priced carriers. I like not paying 200 for awesome features and ok service and unlimited everything. I generally go to the stores with issues and they are very friendly and helpful! Cust. Serv. over the phone sucks!
Was this review helpful to you?6 out of 7 people found this review helpful.
T-Mobile
|
Ellison and Golfcourse Rd. | Golf Course,
Albuquerque, NM 87114 |
February 01, 2013I drove around checking what download speed I was getting on my T-Mobile phone... . I checked several speeds at several locations around a 2 mile radius of my home... The BEST speed I was able to obtain was 0.16 Mbps NO WHERE NEAR the "UP TO 4G speeds" that my plans says I'll get.
Was this review helpful to you?7 out of 10 people found this review helpful.
Verizon
|
Montano and Montano Plaza Rd. | Montano and Montano Plaza,
Albuquerque, NM 87120 |
January 28, 2013Why doesn't Verizon improve service here??? Lots of dropped calls.Instead of this, they are letting me out of my contract. I've been with Verizon for 20+ years and like that they have better coverage nationwide, but wish they would would on customer concerns for better coverage locally.
Was this review helpful to you?5 out of 7 people found this review helpful.
Verizon
|
Unser | Dellyne,
Albuquerque, NM 87120 |
January 23, 2013I've used Verizon on the West Side of Albuquerque for many years. Both voice and 4G services are reliable and seldom have issues.
Was this review helpful to you?4 out of 4 people found this review helpful.
AT&T
|
Comanche and Tramway,
Albuquerque, NM 87111 |
January 18, 2013I just recently moved to ABQ and I am very disappointed with the AT&T reception. If you look at the AT&T cell reception maps for both voice and data, the whole of ABQ has coverage. In fact, they are showing all of ABQ has LTE, which is not the case at all. The reception is very sporadic and the signal keeps dropping. I called AT&T and they told me there are no problems with the towers and I should contact Apple, so I called Apple and they did a few checks, and in the end they told me to go to the Apple store to get the phone replaced. After speaking to the rep at Apple he informed me this is a known issue with the new iPhone 5. After receiving my NEW iPhone I went home to see it this was any better, but after checking, I was still having the same problems (dropped data signal, calls going straight to VM). I decided to go back to Apple to inform them I was still having the same problems. This time I spoke to a different person and he informed me AT&T is upgrading all the towers in ABQ from 4G to LTE and it is causing major problems with the signals. I decided not to get a another NEW phone, but instead call AT& T to verify if is this is the case, and if so when would the new system be working. After talking to a very helpful AT&T operator, she informed they know about the issue (I don’t know why three of her other colleagues didn’t tell me about this when I first called). They don’t know when the new system will be up and running, but she kindly sent me a signal booster (in the mail and enroute) to ensure I have phone coverage. Hopefully this will work, or I might have to change networks.
Was this review helpful to you?7 out of 8 people found this review helpful.
Verizon
|
Central SE | Tramway SE (location at South Side of Four Hills,,
Albuquerque, NM 87123 |
December 27, 2012Marginal -80dbm G3 reception on Samsung Fascinate, -100 dbm on 4G LTE on Motorola Razr M.
Was this review helpful to you?5 out of 7 people found this review helpful.
Cricket
|
Juan Tabo and Montgomery,
Albuquerque, NM 87111 |
December 26, 2012I like the service except in my house. Many times, the phone won't ring and it goes straight to voice mail which I hate. Anybody living in this area, please let me know if you're happy with your service and what carrier you're using. Thanks ME
Was this review helpful to you?3 out of 4 people found this review helpful.
T-Mobile
|
Stagecoach SE | Via Posada SE,
Albuquerque, NM 87123 |
December 22, 2012Service fluctuates between 4g and 2g, mostly 2g so data is not possible. Forget answering your phone indoors--connection is either not possible or it sounds like you are talking under water. Installed a Wilson signal booster and antennas yet the tower it targets to increase signal strength is too far away to be effective. Exceptionally disappointing! Don't bother with T-Mobile in Four Hills.
Was this review helpful to you?6 out of 6 people found this review helpful.
AT&T
|
Academy | Eubank,
Albuquerque, NM 87111 |
November 24, 2012Often cannot connect voice either incoming or outgoing, and usually the same for data. Horribly frustrating to have to keep a landline just because my cell phone won't work in this well populated neighborhood. Now, my office at work has changed location from one spot in downtown to another spot six blocks away and there's ZERO reception there. The AT&T Wireless regional office is right across the street ironically enough. Submitted to Verizon today to switch our account over to them, will it be better? Other tenants in the office bldg say yes, Verizon is the ONLY network that works in there. We'll see about my home.
Was this review helpful to you?3 out of 4 people found this review helpful.
AT&T
|
Candelaria | Rio Grande,
Albuquerque, NM 87104 |
November 16, 2012at certain times of the day my cell phone will NOT connect, even with a 20bB booster amp on the line. It's odd because texting will work ok, but not voice. I just moved the booster antenna to another location inside my trailer. The reception is very poor depending on what side of the trailer it's on. Now I know the trailer is wrapped in a metal skin, and I have an insulating metal foil material in the windows. The cell tower must be south of me, because the antenna in the north side window doesn't help, but the same on the east side gives me another bar, and now I can make and complete calls.
Was this review helpful to you?1 out of 2 people found this review helpful.
AT&T
|
Candelaria | Rio Grande,
Albuquerque, NM 87104 |
November 16, 2012at certain times of the day my cell phone will NOT connect, even with a 20bB booster amp on the line. It's odd because texting will work ok, but not voice.
Was this review helpful to you?0 out of 2 people found this review helpful.
Sprint
|
South San Pedro Area (se Albuq),
Albuquerque, NM 87108 |
November 10, 2012Sptint can' seem to get its act together in ABQ. Talk / text is mostly OK, but data is laughable. Keep promising 4G but still nada. They told me a while ago it would be 4g in ABQ by end of 2012. Time's runnin' out...
Was this review helpful to you?14 out of 16 people found this review helpful.
T-Mobile
|
Interstate 25 and San Antonio,
Albuquerque, NM 87102 |
November 06, 2012Tried dialing 911 because of a serious incident on Interstate 25 south. Phone had 4 bars, had to dial 3 times to actually get through. Reported this to T-Mobile several weeks ago and still waiting for a call back. Yesterday I filed a complaint with the FCC because of T-Mobiles lack of response. They have incompetent people working there.
Was this review helpful to you?11 out of 13 people found this review helpful.
AT&T
|
Bitter Creek Dr.,
Albuquerque, NM 87114 |
October 31, 2012The closer you get to the edge of Ventana Ranch the worse it gets. The signal is so weak inside the house you need to step outside to get 2 bars.
Was this review helpful to you?9 out of 11 people found this review helpful.
Verizon
|
Carlisle and Constitution,
Albuquerque, NM 87110 |
September 26, 2012I just moved to Albuquerque from PA at the beginning of June. For the first month things were fine, but then all of the sudden, my calls would drop out suddenly and without warning. I would be sitting on the couch and go from full 3G to zero service. I thought maybe my phone was just not what it used to be (Droid Pro was about 18 months old). Well, I recently got the Galaxy Nexus, 4G, ect. And still I have to call my parents two or three times to have a 20 minute conversation. The service drops out and then takes a minute or two to come back and then it's back to 4G. I live less than a mile from downtown and the University. There should be no service issues. It's not like I live in the foothills, next to an airport, or anything that would cause issues. I don't know what is up with verizon, but it's super ticking me off. Anyone have any ideas on resolution other than canceling the contract???
Was this review helpful to you?3 out of 3 people found this review helpful.
T-Mobile
|
Isleta | Rio Bravo,
Albuquerque, NM 87105 |
September 21, 2012Tmobile service is junk and cant wait to get out of my contract. paying 200 per month and cant even use my phone! JUNK!
Was this review helpful to you?2 out of 4 people found this review helpful.
Sprint
|
Cottonwood Area | Alameda,
Albuquerque, NM 87114 |
September 15, 2012Pretty damn pissed off that there is no 4G / 4G LTE here for sprint. During the holidays it sucks here because everyone is using the cottonwood mall towers and I live in the apartments near them. Sucks!
Was this review helpful to you?5 out of 5 people found this review helpful.
Sprint
|
98th | Sage,
Albuquerque, NM 87121 |
August 23, 2012I live near sage, drop calls no reception, I hate this have to reset phone. Sprint used to work pretty well until now that they did something very unhappy...
Was this review helpful to you?4 out of 4 people found this review helpful.
T-Mobile
|
9400 Block of De Vargas Loop NE | Ventura and East Freedom Way,
Albuquerque, NM 87109 |
August 20, 2012Just moved to a new neighborhood, have three T-Mobile phones (all different models) and can't get reliable connections on any of them, particularly at night! Have called T-Mobile several times, and they assure me I have coverage because their map says so. Dumping them!
Was this review helpful to you?1 out of 2 people found this review helpful.
Sprint
|
Carlisle | Central,
Albuquerque, NM 87106 |
July 19, 2012Service coverage is horrible and continues to get worse. Does not work in the Nob Hill / UNM area or at my office near Montgomery and Wyoming. Drops calls on freeway, Montgomery, areas of Paseo. Equipment is terrible. Been with Sprint for 4 years and switching was a huge mistake.
Was this review helpful to you?3 out of 4 people found this review helpful.
Cricket
|
Golf Course | Paradise NW,
Albuquerque, NM 87114 |
July 03, 2012Cricket wireless seems unable or likely unwilling to fix this issue.
Was this review helpful to you?1 out of 1 people found this review helpful.
Cricket
|
Paseo Del Norte | Golf Course,
Albuquerque, NM 87114 |
June 28, 2012Cricket is terrible. No customer support, terrible reception, no refunds. go elsewhere to get service.
Was this review helpful to you?14 out of 20 people found this review helpful.
Cricket
|
Louisiana | Candelaria,
Albuquerque, NM 87110 |
June 26, 2012Calls have been dropping and bars go between 2 and 0. Totally unacceptable.
Was this review helpful to you?7 out of 8 people found this review helpful.
Verizon
|
Central,
Albuquerque, NM 87106 |
June 24, 2012Got 4g phone for faster service. 4g is slower than 3g for all internet activity. Very slow on initial loading, especially in the afternoons. Flickers between 3g and 4g icon. Usually get 3g with 4 or 5 bars and 4g with 2 or 3 bars. The whole icon disappears on the phone during the frequent and sometimes 10 minute outages. To be fair it sometimes works well but I can't figure out what's the common working variable.
Was this review helpful to you?50 out of 54 people found this review helpful.
Sprint
|
CNM Area,
Albuquerque, NM 87106 |
March 31, 2012Service is a joke. Their customer service is a joke. All they do is lie to you and want your money for the bad sevice. The technicians should run customer service. At least they aren't paid to lie to you and talk in circles. The prices we pay for everything for a smart phone neutralizes with the dumb choice of choosing their network. Make sure they're honest about everything before choosing any provider. It's like buying beach front property in Montana.
Was this review helpful to you?47 out of 51 people found this review helpful.
Verizon
|
I-25 North of Albq,
Albuquerque, NM 87110 |
February 17, 2012Many dead areas between Albuquerque and Santa Fe. There used to be service there. We also noticed that service is pretty spotty in lots of places along I-40 west and east of Albuquerque. Don't know about South I-25.
Was this review helpful to you?23 out of 28 people found this review helpful.
Virgin Mobile
|
Unser Bandeler,
Albuquerque, NM 87114 |
January 22, 2012Just called customer service. No coverage and there is an outage. No cell or 3g. Lost it about 5:15 yesterday afternoon. No eta on when it is to be back up. This sucks.
Was this review helpful to you?19 out of 21 people found this review helpful.
Virgin Mobile
|
Eubank | Juan Tabo,
Albuquerque, NM 87111 |
January 22, 2012no reception for virgin mobile since yesterday... :-(
Was this review helpful to you?6 out of 7 people found this review helpful.
Sprint
|
Menaul | 12th,
Albuquerque, NM 87104 |
January 22, 2012i havent had service since yesterday and the network is still down?
Was this review helpful to you?4 out of 7 people found this review helpful.
Sprint
|
Juan Tabo | Candelaria,
Albuquerque, NM 87111 |
January 22, 2012Usually have decent reception. Last few hours I have had nothing. Can't make or receive calls / texts. I guess its everywhere right now
Was this review helpful to you?15 out of 23 people found this review helpful.
