Never had trouble with AT&T before moving to the Volterra Hills neighborhood. Now I have little to no coverage. Have to switch to my wifi network to upload or download data. Calls are still difficult. Work phone has Verizon as a carrier and the coverage is much better. AT&T blows. And when you call AT&T for help, they offer to sell you a $150 micro booster to enhance their service. This is so tacky and lame.Was this review helpful to you?
calls go the voice mail, frustrating customer service cant get any help with my service. All these damn companies think that we are dependent on these horrible cell phones that give bad service and serve as information collectors for the government, stealing one's privacy, I WILL find a way to get rid of it!Was this review helpful to you?
Worst service, very slow loading that it keeps stopping saying did not respond when you try to go on the web. Good thing we have wifi from another company since 1 bar at home with T-Mobile won't do much when surfing. Also if you try customer service expect very poor service, lots of calls, and countless transfers before you are helped. Not worth the hassle. Now I know why they're doing a good phone promo to hook you in. Unless you can outsmart their lies you'll be able to get off their service, if not suffer the spotty coverage, very poor reception, slowest download, limited unlimited and poor service. Phone trade in is good but nothing else to offer.Was this review helpful to you?
AT&T is generally poor in ABQ, with a lot of data and voice dead spots. No coverage at all along Paseo del Norte, and no to little data coverage in the popular Tanoan neighborhood.Was this review helpful to you?
Was told that a new tower would be available as of 12 / 2014 which would correct connection problems and dropped calls. I need to up-date my phone but am very reluctant to continue with Sprint as it has always been my provider, at least 13 years.Was this review helpful to you?
I've had cricket for years and ever since AT&T has taken over the service has become terrible! Don't do it, Cricket is $60 for unlimited everything but now expect dropped calls, incoming calls that go to voice mail and don't even ring to your phone, internet that just spins and spins! This is my last month with Cricket I must part ways after 6years!Was this review helpful to you?
Just moved here. I have one bar. Called Virgin Mobile (my contract) and they didn't return my call. Emailed them; got a canned email back saying they'd contact me soon. That was four hours ago. Guess I'll be looking for a new carrier.Was this review helpful to you?
cannot receive calls from Florida and individuals in NM are having difficulty getting through. I run 2 businesses and find this to be inconvenient and ludicrous. To elevate my frustration ATT has done nothing to address the issue other than the basic phone tech running through their protocol and fill the illustrious "ticket" out( phone talk for I've put it on a post it note for someone to find)Was this review helpful to you?
Moved to NW side of Hwy. and service is horrible.Call failed, call failed. It is terrible that I have to drive across the highway from 87120 zip code to 87121 zip code to call and receive calls. My phone is only good for text messaging,Was this review helpful to you?
Until recently we had good reception but in the last few weeks we have broken and dropped calls and have to stand outside to get any reception. May have 2 bars occasionally but usually just 1 or none.Was this review helpful to you?