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Service is a joke. Their customer service is a joke. All they do is lie to you and want your money for the bad sevice. The technicians should run customer service. At least they aren't paid to lie to you and talk in circles. The prices we pay for everything for a smart phone neutralizes with the dumb choice of choosing their network. Make sure they're honest about everything before choosing any provider. It's like buying beach front property in Montana.

i havent had service since yesterday and the network is still down?

Usually have decent reception. Last few hours I have had nothing. Can't make or receive calls / texts. I guess its everywhere right now

I've had good reception here for the last two years I've lived here. Today I haven't had any service. It keeps saying the mobile network is down. Anybody know what else is going on?

Horrible reception. Even tried Sprint's AirRave Service... never worked. Spent hours on with Customer support looking for resolution... none!

I have dropped calls all over town. I will have full bar then suddenly no signal. Then I will be sitting at home and my signal will go in and out over and over. This really sucks

Our Boostmobile phones have real spotty reception in our house, garage, and yard. A lot of times I can hear the other person, but they can't hear us. It is so annoying I finally dropped one of my boostmobile phones. From the comments on this website, it doesn't sound like the contract phones are much better.

I been with Sprint since 1999, the dropped are less,Now! I like to send e-mail& pictures people have told me it takes a day to receive them.It use to be much faster a year or two ago?My M1 is a 3G So it's not the phone! I Would Like A new iphone,if Sprint or ect.

Reception in house is marginal at best. Better if I stand out on the patio, but still not good. Frequent dropped calls in the area east of Tramway.

Constant dropped calls in Journal Center and North Valley. Wouldn't recommend to anyone.

Wow, I'm blown away at the lousy reception I'm paying 130.00 bucks a month for. I just got this service and phone and all I wanna do is toss it. I can see a cell tower from my front yard! WTH!?

I'm in roaming here! And Sprint charges for roaming. Coverage in general has been good with Sprint for past 5 years. Considering changing companies because on a recent trip to southeastern oklahoma and arkansas I was always in roaming. Friends with alltell had coverage.

My phone will ring inside clinic, no service inside choppy. Walk outside east- NO reception at all. Walk outside west reception poor but available.

Had Sprint for 4 years now, with 3 models of phone between my wife and I. It's continuing to deteriorate. My wife and I have the same model now and both continue to go to roaming randomly throughout Albuquerque and Rio Rancho. We used to live near Wyoming / Comanche and couldn't even pick up roaming at times. Never had a solid connection while inside. Text are beginning to get a lot of delay time. Get anywhere near a building at Intel and calls will drop as you enter roaming, provided you get a signal at all before you enter a building. Sprint is a sinking ship, abandon all hope. We'll be changing service's next month when our contract is up.

When I first bought a cell phone I chose Sprint. My initial interaction with Sprint was excellent. No dropped calls, no billing issues. The last two to three years with Sprint have been Hell. When I first started getting dropped calls in my living room I thought it must be the phone. So I changed phones but the calls continued to drop. My original Sprint phones had real antennas that you would pull up and out of the phones. The newer models all have their antennas built into the handset with no extension. These are the cell phones I have had this trouble with. Does anyone know if there is a difference in reception on the Westside using the two different phones? Sprint service does not have a clue.

I travel across US with my Sprint Phone, I did not have any problem at all during my visit to NM, great reception... no dropped calls... love my Sprint Phone... .

Awful reception - cannot wait for my contract to end.

Spint has pitiful coverage at best through out the west side but Golf Course and Irving you get nada. Don't bother calling Sprint on it. They have heard it all before and don't care.

I have had Sprint for several years and I too have been locked into an iron maiden contract with them. I am NOT happy with Sprint nor there "customer service". I actually live next to a cell tower (don't know who's it is) but I can't even make a call from my house! When I do connect it promptly drops my call! Frustrating! Not to mention the prices and the contracts! I am not satisfied with Sprint at all and as soon as I sell my first born I will break the contract and go with Verizon. Sprint away from this Cell Phone Service Provider!

My cell works great all over Abq although I have expirenced one dead spot. It's just as you pass Sandia Casino on Tramway headed up to the heights. Other than that one spot I'm great! I even use my treo as a modem from home and I connect with all bars up!

I have had Sprint for several years and been locked into contracts because of new phone upgrades, but they have horrible service all over Albuquerque. I drop calls all the time at I-25 / Candelaria and I-40 / 12th, many places off of Irving west of Coors BLVD, I-40 / 98th, and the most frustrating of all, in my home, in the SW heights, reception is the worst. Sitting in my home and not even moving, the call drops. Steer away from Sprint in ABQ. Check the number of Sprint complaints in this forum.

Have lots of dropped calls anywhere West of the River. May have full singal and then poof gone. The claim it is due to the towers at Central and Paseo Los Valcons. I believe they have terrible coverage for ABQ area. The phones in Tucson and back in VA are working without a problem. Sprint Needs to upgrade their network here in ABQ.

I used to live in Texas and while out there, I never once had a call drop or a signal disapear on me. Now in Albuquerque, I have the signal fade every couple of minutes, and I go into roaming just by walking outside on my patio. I used to be a truly happy Sprint customer, but now I'm questioning whether or not Sprint phones are worth it. I called the customer service and they explained that albuquerque sits on the very edge of the service area. I think they're just too lazy to build more towers.

i have had Sprint for 5 years and I live in the 87109 and 87111 areas - I have never had problems with my Sprint service... .. fyi whoever commented on Wyoming and Paseo del Norte - look at the building on the SE corner of that intersection... .. ALL cell phone coverage is blocked to an extent in that area due to that building. I am not going to say what the building is, but anybody who lives in that area is familiar with it.

Reception in most of the Los Ranchos area is nonexistant due to the fact that the village covenants prohibit any towers. Since I live and work in that area, it makes life very difficult at times. Oddly enough, I have great reception at my house (the only reason I keep this service.) Down the street from my house, there is none. Many places in and around Albuquerque are very sketchy. Everyone in my family has Sprint so that makes it hard to change but when my contract is up, I will seriously be looking at something else.

excellent coverage and service all over the city. cust svc kinda sucks but its best to do your own self help trouble shooting and fixes. I have had Sprint PCS for over 5 years.

I can get as many as 5 bars and the phone claims it cannot find the network. It's a self-inflicted denial of service having Sprint for a carrier; my wife has no trouble with T-Mobile. My Sprint contract runs out this month and I am firing them. I want a Treo 650, but if I have to have Sprint, no thanks.

Sprint signal is often lost, and usually get a message indicating that you are roaming. Sprint admitted that a hole exist in the area, but only said they would eventually add towers.

I have had Sprint for some time now and have had constant issue with my bill and reception. The 87109 and 87111 area codes get absolutely horrible reception, and not just on my phone! It is constantly dropping my calls, and not always in just those areas. They mess my bill up a lot also.

Lots of missed / dropped calls, especially anywhere inside a building. I rarely get more than three bars anywhere in NE Albuquerque, and often less. Sprint coverage is basically non-existent outside Albuquerque except right on the interstates. Roaming coverage works ok but is heinously expensive. I am looking for a new provider.

Guaranteed poor to no receiption in this area, and has been so for the past 15 months of my contract (i.e. ball and chain). My Contract Agreement with SprintPCS was recently changed / extended with out my consent and I have been unable to find the department that can revert it back to the original date. Via phone, I have spoken to Customer Service, Trouble Specialist, Retention, Cancellation Departments. And in person, a manager at a local Sprint Store and no one had authorization to make this change. I have since been informed via email that while SprintPCS has placed notes to my account in an attempt to show their error, "that due to system restrictions, the previous agreement cannot be reinstated on the account." Beware!

I had very few problems with my Sprint PCS service in Albuquerque. I don't always get a strong signal but very seldom has a call ever dropped. Unfortunately, service in the local Sprint stores isn't very good.

Sprint really screwed me over. I got a plan I liked before moving here from the east coast. Before purchasing the plan, I told them I would be moving. They said that I would be able to change to a local number at no cost to me. When I arrived, they had changed their service plans. In order to get a local number, I would have to sign up for a new plan. That meant another one year minimum contract, a higher price, and a change to evening hours start. When your eveing hours start at 9 PM instead of 8 PM, it becomes too late to call the east coast and borderline too late for the midwest. Suddenly, my evening hours would be totally worthless to me. I was forced to choose between a number that was long distance to everyone here or the plan that I wanted. Sprint, you really suck.

Started new job near intersection. Calls are frequently dropped and often are treated as roaming even though I am close to I-25. No choice but to find new provider. Considering between Verizon (best coverage / solid reception) and T-Mobile (best phones / average coverage).

I get dropped calls ALL the time. Almost 1 / 2 or 1 / 3 of all my calls. Half the time there's no service: It is terrible! Don't sign up with Sprint. The other person rating Sprint good must be an employee because everyone knows Sprint sucks in Albuqueruqe.

I've been with Sprint for a year now, and the service seems to be very "hit or miss." I just got a new phone, and the service is horrible. I went to every room of the house, outside, to the garage. It only improved when I plugged the phone into the charger (making it an IMmobile phone). I've also had some problems with the billing. As for the reception, I think it's a combination of the location and the phone. However, I live about a half mile from a Sprint store, directly in the middle of Albuquerque. I'm going to try and get out of my contract, because my phone is virtually useless.

Sprint is by far the best service in Albuquerque. I have never had a dropped call and further have never even heard my service flicker. The Central Store has by far the best customer service and the smallest lines.