Coverage comments are submitted voluntarily by visitors around the Albuquerque, NM area.
Comments are sorted by date. However, users can sort by Carrier, City, Zip Code, Reception Rating,
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Constant dropped calls, difficult connections, poor service, too many excuses and talk from representatives, no good in general. Acceptable in other areas, but it is expensive to have a "service" that only works sometimes and charges all the time.
About a year ago I had great reception with Alltel. I had good reception everywhere I went, including my apartment. Over the past year my reception has gotten very poor in the Old Town area where I live and. Rural areas where I frequently travel now have no service at all, but previously provided good service. I hate being contractually tied to a phone service that is no longer functioning as it was when I signed the contract.
I usually receive calls but while I am talking, reception is constantly fading in and out. I am always having to ask people to repeat themselves. The grocery store near my house (Smiths, Tramway and Mont) usually has absolutely no reception. Customer service has been extremely poor -- I'd give it 0 out of 5.
I can't even sit in my living room and talk, I have to go sit on a chair near a window or go out in the back yard. I had better reception with my 3 year old Motorola phone in the house. Looks like the closet tower is at Coors and Rio Bravo area, 3 - 4 miles away.
We have had Verizon for 6 years and we have not ever had an Albuquerque reception problem. We have traveled to many different parts of rural New Mexico and have had good coverage. There were places that were dead spots, but you would expect them to be dead (middle of a canyon, next to mountain, etc.). I think the reception problems people have may sometimes be due to their cell phones rather than their location. From my readings about coverage, it seems Verizon is #1 hands down, then T-Mobile is #2, and AT&T is #3. Disclaimer: We have family that come and visit with their AT&T phones and T-Mobile phones, and they have not had a problem when being here.
I get two bars, and for most of the time the signal is Ok. But, on an average, I get 5-10% calls dropped. Very frustrating, if you've been on hold for 15 min, and jsut got to talk to a rep, and that's when the call gets dropped :( Decent reception and no dropped calls everywhere else in ABQ though. So, must be my area in Ventana Ranch that drops the calls :(
Get the occasional dropped call (as I've gotten no matter where I am with every provider), but overall no problems with service anywhere i've been in albuquerque. So far ATT has been the best I've found both in abq and elsewhere.
Had Sprint for 4 years now, with 3 models of phone between my wife and I. It's continuing to deteriorate. My wife and I have the same model now and both continue to go to roaming randomly throughout Albuquerque and Rio Rancho. We used to live near Wyoming / Comanche and couldn't even pick up roaming at times. Never had a solid connection while inside. Text are beginning to get a lot of delay time. Get anywhere near a building at Intel and calls will drop as you enter roaming, provided you get a signal at all before you enter a building. Sprint is a sinking ship, abandon all hope. We'll be changing service's next month when our contract is up.
I recently moved to albuquerque and fond that my phone gets almot no reception. It actually shows full 5 bars for my signal reception but almost all calls are dropped during the first 2 seconds or while the line is still ringing. I'm switching to another carrier.
