Coverage comments are submitted voluntarily by visitors around the Albuquerque, NM area.
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I recently moved to albuquerque and fond that my phone gets almot no reception. It actually shows full 5 bars for my signal reception but almost all calls are dropped during the first 2 seconds or while the line is still ringing. I'm switching to another carrier.
When I first bought a cell phone I chose Sprint. My initial interaction with Sprint was excellent. No dropped calls, no billing issues. The last two to three years with Sprint have been Hell. When I first started getting dropped calls in my living room I thought it must be the phone. So I changed phones but the calls continued to drop. My original Sprint phones had real antennas that you would pull up and out of the phones. The newer models all have their antennas built into the handset with no extension. These are the cell phones I have had this trouble with. Does anyone know if there is a difference in reception on the Westside using the two different phones? Sprint service does not have a clue.
I travel across US with my Sprint Phone, I did not have any problem at all during my visit to NM, great reception... no dropped calls... love my Sprint Phone... .
Have lived at the same location and had Verizon for 6 years. Reception has been getting progressively worse over the years. Have to go outside my house to make a call without being disconnected constantly. My girlfriend has T-Mobile and reception is perfect.
Previously, I had reception problems and dropped calls east of Tramway, but in the last six months service has improved greatly. I would now rate service here very good and excellent in the rest of the city.
I used Verizon for years with no problems then switched to Quest (Sprint) and now calls are dropped all the time and it enters "roaming" at random. I will switch back to Verizon.
In my office, there are people with 4 other cell plans which all get great coverage in the building. When my phone rings, I have to run outside to take the call. My 2 year contract is up in a month, and I can't wait to switch. Alltel has treated me very shabbily in addition-cutting off my son's phone (family plan) before we even got a bill. They had $1200 of bogus roaming and LD charges on it, didn't tell us, and cut his phone off when he was traveling without telling any of us they would do it. Straightening it out was a customer "service" nightmare. Oh ya, they aren't national either-we couldn't find stores in NY or DC when we had difficulty on trips there.
