Verizon
(1 star) |
Kirtland AFB | NE Side,
Albuquerque, NM 87116 |
No issues with call quality or dropped calls, but the 4g LTE coverage is non-existent. Multiple calls to Verizon have resulted in accusations that it's my phone's fault (self induced hardware problems), suggestions that it's the sim card (which they refuse to actually send me a new one), or statements that the coverage in this area is "exceptional." Multiple checks on the phones of both friends and family when they're at my place confirm that it's purely a Verizon coverage problem. That is, unless all 6 phones were also bad... It's a shame that Verizon's once great customer service seems to be going the way of Sprint before I dropped them nearly a decade ago.
Was this review helpful to you?T-Mobile
(4 stars) |
Eubank | Gibson,
Albuquerque, NM 87123 |
It's not perfect service, but I've seen plenty of Verizon customers suffering with shoddy service while I'm solidly connected. It works almost all over New Mexico, and their customer service is usually very quick to call me back. Keep in mind that most of the reviews here are from before 2013. I've had a great experience with them for the past few years.
Was this review helpful to you?Sprint
(1 star) |
Lomas | 2nd St.,
Albuquerque, NM 87102 |
Downtown reception is horrible, in fact most of Albq service is bad. Downloads suck. Got my best reception at Navajo Lake, WTF!
Was this review helpful to you?Cricket
(0 stars) |
Central | Coors,
Albuquerque, NM 87105 |
Cricket used to have good service, but since they sold to AT&T their service sucks. And their customer service is even worse. They are rude and they lie to you they tell you they will call you back and never do. They such bigtime!.
Was this review helpful to you?T-Mobile
(2 stars) |
Unser and McMahon,
Albuquerque, NM 87114 |
Alot of dropped calls and dead spots everywhere! It's affordable but you get what you paid for!
Was this review helpful to you?Cricket
(4 stars) |
Abq Uptown | Louisiana and I 40,
Albuquerque, NM 87110 |
Love saving money... affordable phone bill huge plus. Mike at Cricket store on Menual has incredible customer service, is patient and very helpful. This is the 2nd phone same model I'm testing... the 1st phone did not drop calls. 2nd phone says "service unavailable" dead zones paseo &I-25... then again on tramway exit off I-25 drops call. I got service in Socorro and all over the rest of city.:)
Was this review helpful to you?T-Mobile
(4 stars) |
Major Ave.NW, Adobe Nido B&B | 12th and Candelaria,
Albuquerque, NM 87107 |
I live in an adobe house with tin roofs, a wireless nightmare, and as I watch people with all other phone networks suffer in our house, T-Mobile has always worked very well here. Always 4G, not always LTE. They have been working on the towers over at this intersection for more than 4 weeks, (October / November 2014). Verizon is so bad here that I had to drive 2 miles away just to initialize my sis-in-law's new Verizon phones. She lives in old town ABQ and her phone only works AT ALL in a few spots in her house. Why she hangs with Verizon is beyond me.
Was this review helpful to you?Sprint
(1 star) |
San Pedro NE | Paseo Del Notre,
Albuquerque, NM 87113 |
I've been a Sprint Customer for nearly 12 years. I would give them a decent rating if I still lived there. However, in the ABQ area the cell phone coverage and data coverage is beyond horrible. I don't know how to describe the frustration of dropping calls, not being able to send text, not receiving calls or trying to look something up on the net (web surfing is slower then the dial up dates). They should not be charging for their service in this area but they tell my family that they have great service here. My wife said it best; "We better switch providers as Sprint is effecting our relationship.
Was this review helpful to you?Cricket
(3 stars) |
Unm | Central Girard,
Albuquerque, NM 87106 |
I can't compare to other services, Cricket is cheaper than other services, but I do get dropped calls, I do have dead zones in certain areas in Albuquerque in places where everyone else with different services have many bars. frustrating because this includes work place. There are also places that I have more bars than other people with different services. At times, my texts don't go through and I don't receive others and phone doesn't tell me anything. And data is slower than other people with other services. Because of price and because AT&T it is tempting to keep cricket. But because of needing phone service at work place or the drop calls come at wrong times and texting. I'm going to try out Verizon prepaid and than compare.
Was this review helpful to you?Sprint
(1 star) |
Nob Hill,
Albuquerque, NM 87106 |
My Sprint service is by far the worst it has ever been. For the past ten months they would tell me to wait for the tower upgrades but they nothing has gotten better. My calls get dropped numerous times a day and I have to stand in certain parts of my home to keep decent service. Even though my calls have been dropped several times while talking to the Sprint Technical Support technician, they refuse to let me out of my contract and offer me a $10 credit. I am fed up and feel trapped by sprint.
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