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I recently moved here. I have had Verizon service for years. Mostly it has been good. We had some service when I first got here then everything quit. I went to a local Verizon store to complain. There answer was to press *228 to reprogram my phone. That did nothing. I called 611 and complained again and they finally said they would check into the problem. They said they would get back to me and gave me a reference number. They did not get back to me I had to call them. When I did they finally admitted there was a known problem in this area. Verizon has been working on it for some time now. I was paying $ 87.00 per month for no service. They finally let me out of my contract so I could get a service that works. The strange part is we are probably only 200 yards from a cell phone tower.