The entrance to Eldorado is one of the biggest cell holes in the nation for a commercial area. No cell reception anywhere around the commercial areas. I have been with Alltel since the beginning (98?). Overall pretty good except right where I live and up on Rowe Mesa where there are mysterious hot spots in the middle of nowhere where we get perfectly good reception. There is also an abundance of dropped calls. The LG 3200 is at least two bars below my previous Motorola V60. I regret everyday that I gave up that phone. In anything close to a marginal signal area, the LG just doesn't pull anything in.

I have been with Alltel for more then 2 years now and I have had great coverage in pecos, las vegas, santa fe, albuquerque etc. I havent really had any trouble with then, but I have noticed that pre paid service does not work very well so I stick to the monthly pay plan. DO NOT GET THE PRE PAID PLAN, it suck on coverage wise

I got a phone with alltell two months ago and have been unable to make any calls in Santa fe or Albuquerque. The phone always indicates "Roaming" and I now know (after speaking to several CS reps) that when it's on Roaming, I can't make calls (except by charging it to a credit card, using a collect call service or by obtaining a special PIN). I use a pre-paid plan so don't know if it's different for those taht pay monthly but I am so angry with this provider. They knew where I was going to be using my phone and no one told me I wouldn't be able to make calls -- I'm working on getting a refund from them.

picks up good all around town. Alltel has 3 Towers in the santa fe area wile Verizon only has 1 locatel on the north end of santa fe. Alltel also has 1 at the north end of town but Alltel also has 1 downtown by the santa fe newmexican, The there biggest tower in at airport Rd and Cerillos Rd accross From the mall.

i have been to santa fe and in most places I get 4 to 5 bars I live 8 miles north of rowe. Alltel is one of the only cell providers that pick up in mora because I used to have Verizon and along the high ways it would cut off a lot and in mora it would not work at all. with Alltel it works in raton 4 to 5 bars and in alburqurque I get full service. I also get service in penia blanca and cochiti, las vegas, nm, espanola, taos, pecos, rowe,illfield, and more and in all of those I rarly get one bar

Have had AT&T for four years due to the desirability of the Iphone. My phone seldom worked in buildings and always dropped calls. I recently switch to a new carrier (still have an Iphone) and the difference is amazing. I waited to long to have a phone that actually works! Before I paid $120 dollars a month for a nice camera and ipod! I now have a phone that works with unlimited data and texting for less than I was paying AT&T for limited data and 200 messages. Please do not fool yourself I have stood in line at the AT&T store to complain only to be one of many whose phone did not work also standing in line. Nothing they could do to help me. The Iphone is great - AT&T really should not exist as a cellular provider.

Even the College tells new students there is no AT&T reception on campus, or in town for that matter. An early post here (2009) says the Santa Fe residents / government oppose new cell phone towers. The towers map would seem to support this as virtually no towers on the old town side, unfortunately that's where the Capital buildings and tourist locals are found. Would be nice to know if the blame for lousy cell reception is with AT&T for not placing towers or Santa Fe for not allowing towers. Somebody should get this fixed, but it appears to be ongoing for years now, so probably won't happen.

Has anyone noticed that AT&T service has gotten considerably worse in the past few weeks? I live 1 / 2 mile from the state capital building and I used to get at least a few small bars of coverage but in the past 2 weeks I get NO coverage at all in my home. I will get 1 small bar and then it switches to "searching". This is beyond pathetic! Has one of the towers gone down or something? The fact that I live in the capitol city of my state and get no coverage is extremely frustrating. I pay hundreds of dollars per month for mine and my husbands AT&T service... .i think I deserve a bit better.

No service at all. Shame on AT&T for not caring enough to lease some tower capacity. I'm on vacation for two weeks at a state capitol, UN cultural city, and one of the top five travel destinations on every list I can find, and I can't make a phone call? This isn't Death Valley. My family has 5 iPhones and an iPad 3G that are all useless outside a coffee shop. I want a refund this month. Merry f-ing Christmas.

As the commented below me also notes, right now (Monday Nov. 15 2010) I am receiving a 4 1 / 2 bar 3G signal at the intersection of St. mikes and pacheco St.

Must find "lucky " spot and be VERY patient to receive any coverage. Often have only 1or 2 bars and I Pad won't function.

Phone reception is sporadic at best. No service majority of time with small winnows with function ranging from 1to3bars. Many times does not ring and receive messages a week later when away from area or sometimes never. Texting questionable as well.

After trying to get my point across to AT&T and nothing happening yet I started a Facebook page "Bring 3G coverage to Santa Fe". Let's see what happens.

Glad you vented here. That was truly helpful and productive. I, for one, feel so much better. As it happens, people have spoken. AT&T held a meeting here in town last month. The plan is to upgrade existing towers to 3G by 2011 and then fill in the 'black holes' by adding new towers by the end of 2012. That's not soon enough for me, so I just got proactive, unlocked my iPhone and moved to T-Mobile. No 3G for AT&T iPhones at T-Mobile, but five bars on Edge is a hell of a lot better than nothin'.

As basically everyone here has already said: AT&T service in Santa fe is terrible. I live about a quarter of a mile from the plaza (the heart of Downtown Santa fe) and I either have no service or 1 teeny little bar of Edge - which is almost like having no service at all. I routinely miss calls (even if I have a few bars of service - my phone will never ring but then a voicemail will mysteriously appear... ) and texts I receive (if they even show up at all) have come hours late. Santa fe is the capital of new Mexico, AT&T! Get with it!

We just moved to santa fe and AT&T reception is awful. 90% of time, phone does not work inside or outside of house. Down in Santa Fe proper, service is ok. I might have graded AT&T a "1 - poor", but I didn't want to see the rating go up! Glad I didn't spring for an I-phone or I would be really p*&%ed off.

Literally, we have no recpetion. No bars. Everyday in our home, my cell phone says "No Service". For five minutes, I may have one bar and I madly rush to make a phone call and often don't have time to complete dialing before the one bar disappears. After several phone calls with AT&T, they have agreed to unlock my phone so I can switch carriers. I am considering either Verizon or T-Mobile. The AT&T customer service was quite good and they understood that I need to be able to use my cell phone.

Bizarre. No 3G in Santa Fe. Edge is generally 1 bar or no service. Drops calls. Sub-dialup speed for data. If I lived in Santa Fe, I would have to use a different carrier. When does the exclusivity arrangement with Apple and AT&T expire?

AT&T held a town hall style gathering in Santa Fe last evening. The result is that we will not see 3G service until some time in early 2011 (meaning maybe by December 2011) and they will not commit to installing new transmitters to cover the huge gap in coverage until 2012.

I just called the AT&T office for (yet another) update on 3g implementation in Santa Fe. As before, they are saying within the next 6 months (before the end of the year) there will be "significant upgrades in the Santa Fe network coverage including 3g service." This is the story I heard when I bought my iPhone nearly 2 years ago and the same story when I called them about a year ago. I'm officially giving up on AT&T. As other users have mentioned, coverage in the area is spotty and the Edge network is painfully slow. This coupled with the fact that AT&T is metering data usage now (the tiered data plans), yet is charging $20 / month for tethering means I'll be ditching my beloved iPhone for a Droid. Oh well. Thanks for nothing AT&T.