Coverage comments are submitted voluntarily by visitors around the Santa Fe, NM area.
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I started service with AT&T over 2 years ago and was sold with the intent that more towers were to come in certain areas of my usage and to date I am actually losing my service because I'm given a notice of "off network" where I live. I was informed by AT&T that my contract was to be canceled if I don't comply to the message--I'm not supposed to use my phone when I see the "off network" or else it "costs lots of money" to AT&T due to usage of other providers' towers in the area. Therefore, I caution whomever has this service in this area that AT&T will be canceling service due to the "high cost" to them. Reception at most times is poor to no reception at all in El Rancho area and not sure which cell service has best reception but I am looking for a better provider with the best reception at this time. Wish me luck!
At this location (home) I rarely get more than 2 bars -- but reception is OK if I sit upright in my chair. If I'm at floor level, the call breaks up! (Seriously: I dropped something, bent over to pick it up, and all of a sudden the person on the other end couldn't hear me.) For all you people complaining about reception cutting out along such-and-such a highway: This is probably Mother Nature's way of telling you to STFU and drive.
When I turn on the phone it sometimes shows two bars and the letter E. Often when I try to dial or text, the bars and E vanish to be replaced by "No Service". I can run around outside, reset the device, but it's all in vain. Then suddenly, full bars and my voice mails from the previous twenty-four hours will appear. Then a "No Service" message again, and I can't return calls. I know I need to drop this company, but I keep dreaming that one day they'll actually deliver what they've contracted with me to deliver. If they can't get towers in, how can they sell me service they KNOW they can't provide? I'm a fool, and they're cheat filled millionaires.
AT&T service in the city of Santa Fe is scandalous with reception at my home non-existent and very spotty and inconsistent downtown. Their lying advertising should be banned in Santa Fe.
I live on Vallecita dr. in Santa Fe. Absolutely no bars or coverage within my house. I need to go outside of my house to get any coverage. A very expensive service and equipment not to have service where I spend the most time. The only reason I keep it is because I love the I-Phone and can get coverage everywhere in the country except in my home here in Santa Fe. I have called At&T several times, they have no solution eventhough they say there are two towers in my vicinity. Very frustrating. I is very difficult for me to believe that there isn't something AT&T could provide to boost my ability to use my phone. It is my understanding thru various sources that they are not anxious to do this because it might cut into their land land business. I am on a two year contract and can only hope that Apple switches or opens up their carrier choices when their contract with AT&T expires.
Generally we have good reception, however it can be weak and spotty. Nationwide there is few dead areas all the way from Santa Fe through the midwest. One big problem, Qwest sold out to Verizon which has very poor reception in the Santa Fe area including our home area just outside of the city limits. Also, we pay the same price for less minutes. Can you say price increase!
