Just moved here from Kentucky, where the reception was terrible at our house. After two months of going round and round with them about how bad our reception was, their response went from "our maps show you have excellent coverage!" to "we're working on it" to "we have no intention of doing anything". Eventually they offered to let us out of our two-year contract. Coming to Santa Fe, I was hoping for better. No such luck. Everybody I've talked to who lives here says it's common knowledge that AT&T sucks. I did talk with somebody at AT&T who said I would have to go outside the house to get a signal. I suppose that works when the weather is warm. All the other descriptions I've read here are what we're living now. We rarely get a signal, and if we do, a phone call of more than five minutes without getting cut off is rare. Strangely if I walk a block to the corner of Bishop's Lodge and Paseo de Peralta, I get five bars. In fairness to AT&T though, there are height restrictions in Santa Fe that exclude the 200' towers I'm used to seeing everywhere else. There aren't even any water towers or church steeples I've noticed that they could use. There's supposed to be a big meeting in a few weeks to discuss towers. Maybe some of the creative people here can come up with an idea that is both aesthetic and practical.

Its amazing with AT&T that I can be in the same location with 1-3 bars in my home and then the call drops to NO Service without even moving from the same chair. Every time I text, the phone goes to No Service. In my use of cell phones to date, this is the worst most frustrating reception I ever received from a cell provider. AT&t rep tells me they will be adding a tower or improved service in downtown Santa Fe by the end of September... We'll see.. if not, this baby is getting hacked to work on Sprint or Verizon.

I got no reception in most of Santa Fe. Tried to cancel service and was treated very rudely. Charged several hundred dollars to cancel. Sprint is a horrible company.

Terrible reception in the hills. Have to look for hotspots with view of cell tower for service. I get 4 bars and yet will not receive calls. Other times no bars and it rings, but cant hear the caller. Text Messaging is the only way to communicate in this area.

No reception in my house. Sometimes I can make a call and in the same spot "No Service" a half hour later. Sometimes the phone doesn't ring and then wallah, 2 voice mails... Service drops and gets staticky walking 10 feet in the wrong direction if on a call. A lame way to use such a beautiful phone. In the backyard 2 out out of 5 bars... Yikes this sucks. I wish I knew. Works well near their store of course. Maybe they will eventually rent bandwidth from a downtown area tower. My Sprint Razor get full bars in both the same locations. Pretty weak.

very bad reception, if I had known I would never have brought my self the apple iphone. It was a big waist of my money to say the least.Is thereb eer going to be a tower in Santa fe??

The entrance to Eldorado is one of the biggest cell holes in the nation for a commercial area. No cell reception anywhere around the commercial areas. I have been with Alltel since the beginning (98?). Overall pretty good except right where I live and up on Rowe Mesa where there are mysterious hot spots in the middle of nowhere where we get perfectly good reception. There is also an abundance of dropped calls. The LG 3200 is at least two bars below my previous Motorola V60. I regret everyday that I gave up that phone. In anything close to a marginal signal area, the LG just doesn't pull anything in.

I have been with Alltel for more then 2 years now and I have had great coverage in pecos, las vegas, santa fe, albuquerque etc. I havent really had any trouble with then, but I have noticed that pre paid service does not work very well so I stick to the monthly pay plan. DO NOT GET THE PRE PAID PLAN, it suck on coverage wise

Reception and Service sucks big time! I have three bars on my phones but often they will not receive incoming calls. When callers leave messages I often will get them 1 to 2 hours later. On numerous occaisions I have tried to call my cell phone using my land line and have been routed to my cell phones voicemail without my cellphone ever ringing. Verizon refuses to take responsibility for this and has no solution to offer.

I got a phone with alltell two months ago and have been unable to make any calls in Santa fe or Albuquerque. The phone always indicates "Roaming" and I now know (after speaking to several CS reps) that when it's on Roaming, I can't make calls (except by charging it to a credit card, using a collect call service or by obtaining a special PIN). I use a pre-paid plan so don't know if it's different for those taht pay monthly but I am so angry with this provider. They knew where I was going to be using my phone and no one told me I wouldn't be able to make calls -- I'm working on getting a refund from them.