Coverage Reviews for Santa Fe, NM

Not enough? Search the Neighborhood!

Enter your zip code and we'll pull up reviews in surrounding areas. We know you don't just sit at home.

Rating | Carrier | Location

Sprint

Internet is horrible fluctuates way to much from two bars of 3gs to no bars but calls are good and clear but can't wait to get another tower.

Verizon

My neighborhood is behind a low hill from all existing cell towers in Santa Fe, New Mexico. There is good reception a mile away in mots directions. I would like to get rid of my land line but can't because of poor reception at my home.

AT&T

Frequentl no connection. Once connected, Constant fluctuation from 5 bars to no bars to Searching (minutes at a time) to E, back to 3 G. Once Web Pages Accessed, often impossible to access information on the Site. Cycle continues. Really pathetic service

AT&T

Reception is poor on the far east side but there are some fixed spots--just beside north window, right outside my house, where I'll get a good signal. Not ideal but at least reliable.

Verizon

I have had Verizon for over 10 years, the customer service is just lousy, these reps are rude and just don't care, Verizon has never had good customer service, the coverage is not too bad, but now they have started charging all kinds of extra taxes and charges on my bill, every month it is a little more and I am still using the phone the same way, it is getting too ridiculously expensive and I am thinking I should try a different carrier. It amazes me how greedy these companies are, afterall, I am sure they make lots of money from all of us.

Sprint

No service since Friday night, keep getting the "roaming" icon.

AT&T

Have had AT&T for four years due to the desirability of the Iphone. My phone seldom worked in buildings and always dropped calls. I recently switch to a new carrier (still have an Iphone) and the difference is amazing. I waited to long to have a phone that actually works! Before I paid $120 dollars a month for a nice camera and ipod! I now have a phone that works with unlimited data and texting for less than I was paying AT&T for limited data and 200 messages. Please do not fool yourself I have stood in line at the AT&T store to complain only to be one of many whose phone did not work also standing in line. Nothing they could do to help me. The Iphone is great - AT&T really should not exist as a cellular provider.

T-Mobile

Both phones work OK in town, but I have to get in the car and drive to get reception here usually.

Sprint

Calls are frequently dropped and often are treated as roaming even though I am close to I-40 / 98th. No choice but to find new provider. Change the cellular model from evo to photon is the best thing that has happened. 5 bars

AT&T

Even the College tells new students there is no AT&T reception on campus, or in town for that matter. An early post here (2009) says the Santa Fe residents / government oppose new cell phone towers. The towers map would seem to support this as virtually no towers on the old town side, unfortunately that's where the Capital buildings and tourist locals are found. Would be nice to know if the blame for lousy cell reception is with AT&T for not placing towers or Santa Fe for not allowing towers. Somebody should get this fixed, but it appears to be ongoing for years now, so probably won't happen.

T-Mobile

Years ago I switched from Verizon to T-Mobil because of all the dropped calls; delayed voicemails, and terrible customer service. My T-Mobil reception is generally good to fair in town, even in the neighborhood where I'm located, except for the street I'm on apparently, because even when I'm outside the house, I only get 2 bars. Inside, I get 1 bar; 2 if I'm lucky. Never had anything higher except when on analog yrs ago. I'm nervous about the upcoming possible / likely merger with AT and T since that company has such bad service here! I put 87507 as my zip (since it is), but this form says it's not valid, so I'm trying a different one..

AT&T

Has anyone noticed that AT&T service has gotten considerably worse in the past few weeks? I live 1 / 2 mile from the state capital building and I used to get at least a few small bars of coverage but in the past 2 weeks I get NO coverage at all in my home. I will get 1 small bar and then it switches to "searching". This is beyond pathetic! Has one of the towers gone down or something? The fact that I live in the capitol city of my state and get no coverage is extremely frustrating. I pay hundreds of dollars per month for mine and my husbands AT&T service... .i think I deserve a bit better.

T-Mobile

Reception is spotty--2 bars outside and sometimes 1 inside--so it's a 1 rating. What works best in Zocalo?

Sprint

I consistently get 4-5 bars in the city of Santa Fe and I get reliable 3G Sprint service.

AT&T

No service at all. Shame on AT&T for not caring enough to lease some tower capacity. I'm on vacation for two weeks at a state capitol, UN cultural city, and one of the top five travel destinations on every list I can find, and I can't make a phone call? This isn't Death Valley. My family has 5 iPhones and an iPad 3G that are all useless outside a coffee shop. I want a refund this month. Merry f-ing Christmas.

Verizon

Verizon is advertising 4g broadband service, but 3g is deteriorating / disappearing. This means a smartphone or their wireless network won't work. And old fashioned cell phone still works. We and neighbors have been fighting with Verizon about this for about two weeks and they have been telling us to fix our hardware or software. Finally, a service tech admitted off-the-record that something has gone wrong at their tower and for reasons unknown to him they have plans to fix it. This suggests major dishonesty on their part. They know it is their fault, but deny it and sell us hardware that they know won't work. It looks like they will let us out of our contracts -- that is they won't insist that we pay for a service that doesn't exist. But we are stuck with equipment that is useless. And of course we have lost faith in a company that deceived us. If you are in the Pojoaque Valley don't invest in any equipment that relies on Verizon Broadband.

AT&T

As the commented below me also notes, right now (Monday Nov. 15 2010) I am receiving a 4 1 / 2 bar 3G signal at the intersection of St. mikes and pacheco St.

AT&T

Must find "lucky " spot and be VERY patient to receive any coverage. Often have only 1or 2 bars and I Pad won't function.

AT&T

Phone reception is sporadic at best. No service majority of time with small winnows with function ranging from 1to3bars. Many times does not ring and receive messages a week later when away from area or sometimes never. Texting questionable as well.

AT&T

After trying to get my point across to AT&T and nothing happening yet I started a Facebook page "Bring 3G coverage to Santa Fe". Let's see what happens.

Cellular One

bought my i-phone last Friday Aug 27 -- ready to return it after trying to get a signal (service) all weekend. ATT is at fault but why didn't Apple alert me to the fact that I would have no service in Santa Fe? I bought the iPhone based on the ATT service map on their website. I believe this to be false advertising. Why am I not surprised at ATT -- but Apple? I am a big Apple supporter: 3 computers and an iPad plus I own stock in the company -- very disappointed guy here

Verizon

Verizon works in El Rancho and along the 285 corridor pretty well. I do occasionally have a dropped call at home or near the opera house, but over all, it is pretty good.

AT&T

Glad you vented here. That was truly helpful and productive. I, for one, feel so much better. As it happens, people have spoken. AT&T held a meeting here in town last month. The plan is to upgrade existing towers to 3G by 2011 and then fill in the 'black holes' by adding new towers by the end of 2012. That's not soon enough for me, so I just got proactive, unlocked my iPhone and moved to T-Mobile. No 3G for AT&T iPhones at T-Mobile, but five bars on Edge is a hell of a lot better than nothin'.

AT&T

As basically everyone here has already said: AT&T service in Santa fe is terrible. I live about a quarter of a mile from the plaza (the heart of Downtown Santa fe) and I either have no service or 1 teeny little bar of Edge - which is almost like having no service at all. I routinely miss calls (even if I have a few bars of service - my phone will never ring but then a voicemail will mysteriously appear... ) and texts I receive (if they even show up at all) have come hours late. Santa fe is the capital of new Mexico, AT&T! Get with it!

AT&T

We just moved to santa fe and AT&T reception is awful. 90% of time, phone does not work inside or outside of house. Down in Santa Fe proper, service is ok. I might have graded AT&T a "1 - poor", but I didn't want to see the rating go up! Glad I didn't spring for an I-phone or I would be really p*&%ed off.

AT&T

Literally, we have no recpetion. No bars. Everyday in our home, my cell phone says "No Service". For five minutes, I may have one bar and I madly rush to make a phone call and often don't have time to complete dialing before the one bar disappears. After several phone calls with AT&T, they have agreed to unlock my phone so I can switch carriers. I am considering either Verizon or T-Mobile. The AT&T customer service was quite good and they understood that I need to be able to use my cell phone.

AT&T

Bizarre. No 3G in Santa Fe. Edge is generally 1 bar or no service. Drops calls. Sub-dialup speed for data. If I lived in Santa Fe, I would have to use a different carrier. When does the exclusivity arrangement with Apple and AT&T expire?

AT&T

AT&T held a town hall style gathering in Santa Fe last evening. The result is that we will not see 3G service until some time in early 2011 (meaning maybe by December 2011) and they will not commit to installing new transmitters to cover the huge gap in coverage until 2012.

AT&T

I just called the AT&T office for (yet another) update on 3g implementation in Santa Fe. As before, they are saying within the next 6 months (before the end of the year) there will be "significant upgrades in the Santa Fe network coverage including 3g service." This is the story I heard when I bought my iPhone nearly 2 years ago and the same story when I called them about a year ago. I'm officially giving up on AT&T. As other users have mentioned, coverage in the area is spotty and the Edge network is painfully slow. This coupled with the fact that AT&T is metering data usage now (the tiered data plans), yet is charging $20 / month for tethering means I'll be ditching my beloved iPhone for a Droid. Oh well. Thanks for nothing AT&T.

AT&T

My wife and I have just moved to Santa Fe from Vail, CO. I had zero problems getting 3G reception skiing in the back bowls there. But now, after moving to Santa Fe -- a major tourist destination in the United States, I can't even get reception in my own house at times. The only way I can hold a conversation is to have my phone still and on speaker -- something I regard as a little rude and only necessary sometimes. This has been a huge disappointment! The best service I've received here is edge network. Come on AT&T, you can do better than this!

Sign Up to Our Newsletter, Get Our E-Book

Sign up and get posts sent to your inbox.